论文信息 - Business Process Reference Model Languages: Experiences from BPI Projects

Business Process Reference Model Languages: Experiences from BPI Projects

Natural Language is not appropriate for reference models because it risks being an in-complete, unstructured and inconsistent form of representation. This paper presents insights into a qualitative study examining both textual descriptions and semi-formal models based on ITIL. The conclusion is that a hybrid approach of models and textual extended explanations and definitions is the best approach to depicting business process reference models.

Christian Probst | Chris I. Taylor | Chris Taylor | Christian Probst

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