User information satisfaction, job satisfaction and computer background: An exploratory study

Abstract The relationships among user information satisfaction (UIS), job satisfaction and the users' computer background were examined. UIS was measured using a modified version of the short-form of UIS, while job satisfaction was measured using the short-form Minnesota satisfaction questionnaire (MSQ). We found that UIS provides a sound indication of job satisfaction. However, none of the user computer-background parameters has any significant effect on UIS and job satisfaction. Data for the study were collected from three large organizations which had similar organizational structure and comparable information systems maturity; people who used computer as part of their jobs were randomly selected to take part in the study. A study with more organizations would yield better results.

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