Enabling and leveraging ambidexterity: influence of strategic orientations and knowledge stock

This paper aims to develop and empirically test a framework articulating the effects of strategic orientations (entrepreneurial orientation and market orientation) on leveraging ambidexterity. Further, the paper examines the moderating effects of knowledge stock (market knowledge and technological knowledge) on the relationship between ambidexterity and firm performance to gain additional insights into how ambidexterity can be leveraged in an organization.,Data were obtained from CEOs (or equivalent members of the top management team) of 234 firms. The adequacy and psychometric properties of all measures were evaluated and purified using a maximum likelihood confirmatory factor analysis (CFA), and the hypotheses were tested using ordinary least squares (OLS). A number of post hoc tests were conducted to develop a nuanced understanding of proposed effects.,While both strategic orientations enhance an organization’s ability to be ambidextrous, results show that some types of knowledge stocks facilitate, whereas other types hinder the influence of ambidexterity on firm performance.,Both strategic orientations enable ambidexterity; however, technological knowledge stock impedes the effect of ambidexterity on firm performance, while market knowledge stock enhances this relation. Cross-sectional nature of the study imposes limitations on causal inferences.,Different strategic orientations provide organizations with a cluster of knowledge acquisition and utilization capabilities that enable ambidexterity. However, organizations should be wary of indiscriminate accumulation of knowledge stocks – while certain types enhance the effect of ambidexterity, others may create competency traps or core rigidities and inhibit the effect of ambidexterity.,This study integrates related, yet hitherto fragmented, research streams to demonstrate the interconnectedness between strategic orientations, ambidexterity and existing knowledge stock. Several theoretical and managerial implications are identified.

[1]  Henk W. Volberda,et al.  How firms shape knowledge to explore and exploit: a study of knowledge flows, knowledge stocks and innovative performance across units , 2012, Technol. Anal. Strateg. Manag..

[2]  R. Grant Toward a Knowledge-Based Theory of the Firm,” Strategic Management Journal (17), pp. , 1996 .

[3]  Julían Andrés,et al.  La gestión del conocimiento y su influencia en las capacidades dinámicas: Contrastación empírica en Empresas Colombianas Intensivas en uso de conocimiento , 2020 .

[4]  K. Atuahene–Gima,et al.  Market Knowledge Dimensions and Cross-Functional Collaboration: Examining the Different Routes to Product Innovation Performance , 2007 .

[5]  T. C. Powell Total Quality Management as Competitive Advantage , 1995 .

[6]  C. Lengnick-Hall Customer Contributions to Quality: A Different View of the Customer-Oriented Firm , 1996 .

[7]  Henk W. Volberda,et al.  Structural Differentiation and Ambidexterity: The Mediating Role of Integration Mechanisms , 2008, Organ. Sci..

[8]  G. Lynn,et al.  Marketing and Discontinuous Innovation: The Probe and Learn Process , 1996 .

[9]  Wendy K. Smith,et al.  Managing Strategic Contradictions: A Top Management Model for Managing Innovation Streams , 2005 .

[10]  Justin Tan,et al.  Organizational Slack and Firm Performance During Economic Transitions: Two Studies from an Emerging Economy , 2003 .

[11]  C. Baden‐Fuller,et al.  The Influence of Technological Knowledge Base and Organizational Structure on Technology Collaboration , 2010 .

[12]  Douglas W. Lyon,et al.  Enhancing Entrepreneurial Orientation Research: Operationalizing and Measuring a Key Strategic Decision Making Process , 2000 .

[13]  Dennis P. Slevin,et al.  Understanding the relationship between entrepreneurial orientation and strategic learning capability: an empirical investigation , 2009 .

[14]  Nathaniel Boso,et al.  Entrepreneurial orientation, market orientation, network ties, and performance: Study of entrepreneurial firms in a developing economy , 2013 .

[15]  Terry S. Overton,et al.  Estimating Nonresponse Bias in Mail Surveys , 1977 .

[16]  J. Covin,et al.  The Measurement of Entrepreneurial Orientation , 2012 .

[17]  B. Kogut,et al.  Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology , 1992 .

[18]  Dennis A. Gioia,et al.  From Common to Uncommon Knowledge: Foundations of Firm-Specific Use of Knowledge as a Resource , 2012 .

[19]  Dovev Lavie,et al.  Ambidexterity Under Scrutiny: Exploration and Exploitation Via Internal Organization, Alliances, and Acquisitions , 2014 .

[20]  B. Menguc,et al.  Creating a firm-level dynamic capability through capitalizing on market orientation and innovativeness , 2006 .

[21]  Louis D. Marino,et al.  Exploring an Inverted U–Shape Relationship between Entrepreneurial Orientation and Performance in Chinese Ventures , 2007 .

[22]  V. Story,et al.  Export strategic orientation–performance relationship: Examination of its enabling and disenabling boundary conditions☆ , 2016 .

[23]  M. Tushman,et al.  Organizational Ambidexterity: Past, Present and Future , 2013 .

[24]  David F. Larcker,et al.  Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics: , 1981 .

[25]  Ming-Tien Tsai,et al.  Entrepreneurial orientation and firm performance: The role of knowledge creation process , 2009 .

[26]  Daniel A. Levinthal,et al.  ABSORPTIVE CAPACITY: A NEW PERSPECTIVE ON LEARNING AND INNOVATION , 1990 .

[27]  M. Tushman,et al.  Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change , 1996 .

[28]  J. March Exploration and exploitation in organizational learning , 1991, STUDI ORGANIZZATIVI.

[29]  James M. Sinkula,et al.  The Complementary Effects of Market Orientation and Entrepreneurial Orientation on Profitability in Small Businesses** , 2009 .

[30]  John C. Narver,et al.  The Effect of a Market Orientation on Business Profitability , 1990 .

[31]  C. Gibson,et al.  THE ANTECEDENTS , CONSEQUENCES , AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY , 2004 .

[32]  Justin J. P. Jansen,et al.  Strategic leadership for exploration and exploitation: The moderating role of environmental dynamism , 2009 .

[33]  M. Tushman,et al.  The ambidextrous organization. , 2004, Harvard business review.

[34]  U. Lichtenthaler Absorptive Capacity, Environmental Turbulence, and the Complementarity of Organizational Learning Processes , 2009 .

[35]  Mary Jo Bitner,et al.  Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies , 2005 .

[36]  John C. Narver,et al.  Market Orientation and the Learning Organization , 1995 .

[37]  Kristopher J Preacher,et al.  Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models , 2008, Behavior research methods.

[38]  K. Atuahene–Gima,et al.  Resolving the Capability–Rigidity Paradox in New Product Innovation , 2005 .

[39]  Erwin Danneels The dynamics of product innovation and firm competences , 2002 .

[40]  Malin E. Brännback,et al.  The Effect of a Market Orientation, Entrepreneurial Orientation, and Technological Capability on Innovativeness: A Study of Young Biotechnology Ventures in the United States and in Scandinavia , 2009 .

[41]  Peter J. Lane,et al.  Strategizing Throughout the Organization: Managing Role Conflict in Strategic Renewal , 2000 .

[42]  Gregory G. Dess,et al.  Clarifying the Entrepreneurial Orientation Construct and Linking It To Performance , 1996 .

[43]  Patrick M. Kreiser Entrepreneurial Orientation and Organizational Learning: The Impact of Network Range and Network Closure , 2011 .

[44]  Henri Hakala Strategic Orientations in Management Literature: Three Approaches to Understanding the Interaction between Market, Technology, Entrepreneurial and Learning Orientations , 2011 .

[45]  J. Birkinshaw,et al.  Clarifying the Distinctive Contribution of Ambidexterity to the Field of Organization Studies , 2013 .

[46]  Carmen Lages,et al.  Entrepreneurial orientation, exploitative and explorative capabilities, and performance outcomes in export markets: A resource-based approach , 2011 .

[47]  Roderick E. White,et al.  An Organizational Learning Framework : From Intuition to Institution Author ( s ) : , 2007 .

[48]  Justin J. P. Jansen,et al.  Senior Team Attributes and Organizational Ambidexterity: The Moderating Role of Transformational Leadership , 2008 .

[49]  C. Chou,et al.  The curvilinear relationships between responsive and proactive market orientations and new product performance: A contingent link , 2008 .

[50]  P. Bierly,et al.  Alternative Knowledge Strategies, Competitive Environment, and Organizational Performance in Small Manufacturing Firms , 2007 .

[51]  D. Slevin,et al.  Strategic management of small firms in hostile and benign environments , 1989 .

[52]  M. Sarkar,et al.  Knowledge, firm boundaries, and innovation: Mitigating the incumbent's curse during radical technological change , 2016 .

[53]  M. Gordon,et al.  PUBLICATION RECORDS AND TENURE DECISIONS IN THE FIELD OF STRATEGIC MANAGEMENT , 1996 .

[54]  S. Tarba,et al.  Organizational Ambidexterity and Performance: A Meta-Analysis , 2013 .

[55]  Fariborz Damanpour,et al.  The Application of External Knowledge: Organizational Conditions for Exploration and Exploitation , 2009 .

[56]  Pankaj C. Patel,et al.  Too much of a good thing? Absorptive capacity, firm performance, and the moderating role of entrepreneurial orientation , 2013 .

[57]  K. Atuahene–Gima,et al.  An Empirical Investigation of the Effect of Market Orientation and Entrepreneurship Orientation Alignment on Product Innovation , 2001 .

[58]  J. Birkinshaw,et al.  BUILDING FIRM-SPECIFIC ADVANTAGES IN MULTINATIONAL CORPORATIONS: THE ROLE OF SUBSIDIARY INITIATIVE , 1998 .

[59]  Zi-Lin He,et al.  Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis , 2004, Organ. Sci..

[60]  Julian Birkinshaw,et al.  Organizational Ambidexterity: Balancing Exploitation and Exploration for Sustained Performance , 2009, Organ. Sci..

[61]  Daniel A. Levinthal,et al.  The myopia of learning , 1993 .

[62]  R. Calantone,et al.  Managing market intelligence: The comparative role of absorptive capacity and market orientation , 2016 .

[63]  Abraham Carmeli,et al.  How top management team behavioral integration and behavioral complexity enable organizational ambidexterity: The moderating role of contextual ambidexterity , 2009 .

[64]  J. Birkinshaw,et al.  Organizational Ambidexterity: Antecedents, Outcomes, and Moderators , 2008 .

[65]  P. Berthon,et al.  Market Orientation, Generative Learning, Innovation Strategy and Business Performance Inter-Relationships in Bioscience Firms , 2008 .

[66]  B. Menguc,et al.  Just entrepreneurial enough: the moderating effect of entrepreneurship on the relationship between market orientation and performance , 2005 .

[67]  Eric M. Olson,et al.  The Contingent Value of Responsive and Proactive Market Orientations for New Product Program Performance , 2005 .

[68]  Thomas Hutzschenreuter,et al.  How new leaders affect strategic change following a succession event: A critical review of the literature , 2012 .

[69]  D. Leonard-Barton CORE CAPABILITIES AND CORE RIGIDITIES: A PARADOX IN MANAGING NEW PRODUCT DEVELOPMENT , 1992 .

[70]  Douglas E. Polley,et al.  Technological knowledge breadth and depth: performance impacts , 2010, J. Knowl. Manag..

[71]  Nieves L. Diaz-Diaz,et al.  The effect of technological knowledge assets on performance: The innovative choice in Spanish firms , 2008 .

[72]  Mark L. Lengnick-Hall,et al.  Understanding Work and Knowledge Management from a Knowledge-in-Practice Perspective , 2013 .

[73]  C. Moorman,et al.  Tradeoffs in marketing exploitation and exploration strategies: The overlooked role of market orientation , 2004 .

[74]  Richard P. Bagozzi,et al.  Specification, evaluation, and interpretation of structural equation models , 2012 .

[75]  P. M. Podsakoff,et al.  Self-Reports in Organizational Research: Problems and Prospects , 1986 .

[76]  F. Bosch,et al.  Why New Business Development Projects Fail: Coping with the Differences of Technological Versus Market Knowledge , 2007 .

[77]  Bernard J. Jaworski,et al.  Market orientation: Antecedents and consequences , 1993 .

[78]  M. Tushman,et al.  Exploration and Exploitation Within and Across Organizations , 2010 .