Applying agile software development processes to global virtual teams: a study of communication modalities

Today's information technology (IT) environment dictates speed, flexibility and a people-centered focus. Many of the new emerging agile software development processes accomplish these goals by calling for team collaboration in face-to-face settings. Globalization and the pressure to lower development costs have increased the utilization of virtual teams. These virtual teams represent a new organizational form that does not provide for same proximity collaboration. We propose an experiment that explores the impacts of different communication modalities in face-to-face and global virtual software development environments.

[1]  Alan R. Hevner,et al.  Telemedicine encounter quality: comparing patient and provider perspectives of a socio-technical system , 2004, 37th Annual Hawaii International Conference on System Sciences, 2004. Proceedings of the.

[2]  Richard L. Daft,et al.  Message Equivocality, Media Selection, and Manager Performance: Implications for Information Systems , 1987, MIS Q..

[3]  John R. Carlson,et al.  Channel Expansion Theory and the Experiential Nature of Media Richness Perceptions , 1999 .

[4]  Sirkka L. Jarvenpaa,et al.  Is Anybody Out There? Antecedents of Trust in Global Virtual Teams , 1998, J. Manag. Inf. Syst..

[5]  Laurie A. Williams,et al.  Pair Programming: Experience the Difference , 2002, XP/Agile Universe.

[6]  Gina C. Green.  An Interactionist Approach To Complexity in Computer-Supported Knowledge Work , 1995 .

[7]  John A. A. Sillince,et al.  A model of social, emotional and symbolic aspects of computer-mediated communication within organizations , 1995, Computer Supported Cooperative Work (CSCW).

[8]  Sirkka L. Jarvenpaa,et al.  Communication and Trust in Global Virtual Teams , 1999, J. Comput. Mediat. Commun..

[9]  Acm Sigsoft,et al.  OOPSLA 2001, Tampa Bay : Conference on Object-Oriented Programming, Systems, Languages, and Applications, October 14-18, 2001,Tampa Convention Center, Tampa bay, Florida, USA , 2001 .

[10]  Richard L. Daft,et al.  Media Selection and Managerial Characteristics in Organizational Communications , 1990 .

[11]  R. Daft,et al.  The Selection of Communication Media as an Executive Skill , 1988 .

[12]  Jane S. Webster,et al.  Rational and social theories as complementary explanations of communication media choices: two polic , 1995 .

[13]  Lydia Plowman,et al.  The interfunctionality of talk and text , 1994, Computer Supported Cooperative Work (CSCW).

[14]  Laurie A. Williams,et al.  Strengthening the Case for Pair Programming , 2000, IEEE Softw..

[15]  Blake Ives,et al.  Virtual teams: managerial behavior control's impact on team effectiveness , 2000, ICIS.

[16]  Rosann Webb Collins,et al.  Organizational Citizenship Behavior in the IS Context: A Research Agenda , 1995 .

[17]  M. Markus.  Electronic Mail as the Medium of Managerial Choice , 1994 .