Institutional and Noninstitutional Influences on Information and Communication Technology Adoption and Use Among Nonprofit Organizations

In this study, nonprofit organizations (NPOs) in New Zealand were surveyed to explore influences on adoption and use of information and communication technologies (ICTs). We sought to extend existing research by considering ‘‘institutional’’ influences alongside organizationalandenvironmentalfeaturesandbyexamininghowinstitutionalforcesaffect optimal use of ICTs. Findings suggest that NPOs adopting and using ICTs tended to be self-perceived leaders or those who scanned the environment and emulated leaders and tendedtohaveorganizationaldecisionmakerswiththeexpertisetoenableadoptionanduse. Furthermore,optimalfit of ICTs tended to be spurred by institutional forcesif accompanied by self-perceived leadership and appropriate organizational resources. Implications for practice and theory are explored.

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