Passengers’ valuations of train seating layout, position and occupancy

The layout of seating within train carriages, of which there are numerous possibilities, and also the occupancy of that seating can be expected to impact on passengers’ experiences of a train journey. However, there is very little evidence on how rail passengers value different seating experiences. On the back of exploratory research, and including attitudinal evidence, this paper provides significant and original insights into rail passengers’ preferences in this area. The primary evidence base is a Stated Preference experiment, complemented by a novel Revealed Preference exercise that uses CCTV footage to observe where rail passengers prefer to sit.