Intelligent Decision Making Tools in Manufacturing Technology Selection

The importance of technology in modern companies is literally growing. Technology protects the natural environment and acts as catalyst toward a more productive economy. Technology development has been the most demanding activity in industrial sectors over years and technology selection and implementation is one of the acknowledged projects in many companies. There are many factors influencing the problem of evaluating and choosing a new technology. Therefore, manufacturing operation managers are involved in a decision-making system with conflicting elements in their selection process. In this condition, application of multi-attribute decision-making (MADM) tools is highly recommended. This study examines the utilization of analytic hierarchy process and an adopted MADM method named CoCoSo to simultaneously determine the importance of decision factors and obtain the optimal ranking. At the final stage, we configure a sensitivity analysis to check and examine the accuracy of the results and performance of the present decision system. The study corresponds to a case study of choosing best packaging technology for a dairy company.

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