The Vision of Delivering Innovative E-Health Services at Scale: Implementers Views on Achieving 'Buy-In'

Recent advances in the field of digital healthcare have seen the promise of e-health offering consumers a seamless and streamlined `journey of care' with preventative benefits which include reduced health inequalities, reduced hospital admissions and cost savings. In Scotland, the publication of government strategies and policy documents such as Building a Health Service fit for the Future (Kerr Report, 2005), NHS Scotland - eHealth Strategy 2008-2011 (Scottish Government, 2008) and the Quality Strategy 2020 Vision (Scottish Government, 2010) has encouraged this drive. However despite this push there seems to be a translational gap in the normalization of e-health services into routine practice. Whilst there is a growing evidence base suggesting the effectiveness of e-health, the evidence regarding sustainability of such interventions remains scare.