Accessible contextual information for urban orientation

We present Talking Points, an urban orientation system based on the idea that an individual's walking journey can be enhanced by providing contextual information about points of interest (POIs) along their route. Our formative research revealed numerous ways to provide serendipitous and task-critical information for both sighted and visually impaired users as they navigate through an urban environment on foot. Based on this, we developed a prototype system comprised of the following: an unobtrusive mobile device to present the user with contextual information; a socially maintained online database containing information about POIs; software that is accessible via both a graphical and a speech user interface; and location "tags" to be detected by the unobtrusive device. This socially maintained urban orientation and contextual information system offers relevant, dynamic, and up-to-date information, a combination which may not otherwise be accessible.

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