Experiences in Training for Software Process Improvement

An important factor for successful software process improvement are people, which need to be motivated and adequately trained to perform the process(es) being improved. And, although, there exist various software process improvement approaches, they, generally, do not provide detailed information on when to train what to which level of detail using which methodology. This paper reports our experiences and lessons learned in designing a tailored training program throughout a software process improvement initiative at the CYCLOPS Group at the Federal University of Santa Catarina/Brazil.