A retail investor's perspective on the acceptance of Internet stock trading

In the digital economy of information and communication technology, several organizations from various industries are jumping onto the bandwagon of offering consumer-oriented electronic commerce applications. In Singapore, Internet stock trading has been at the forefront of this trend since 1998. However, to date, the penetration rate of online trading remains low. As such, this paper attempts to analyze the factors that affect the growth of Internet stock trading. We used Taylor and Todd's (1995) decomposed theory of planned behavior (TPB) framework to explain investors' acceptance through their intentions to trade online and to rationalize their intentions in terms of attitudes, subjective norms, perceived behavioral control and other related variables. The model is tested based on 291 responses obtained through personal interviews. The measures and hypotheses were analyzed using structural equation modeling. Results show that attitude and social factors significantly influence investors' intention towards adopting Internet stock trading.

[1]  Henk Sol,et al.  Proceedings of the 54th Hawaii International Conference on System Sciences , 1997, HICSS 2015.

[2]  Magid Igbaria,et al.  The effects of self-efficacy on computer usage , 1995 .

[3]  Ephraim R. McLean,et al.  Information Systems Success: The Quest for the Dependent Variable , 1992, Inf. Syst. Res..

[4]  Jane M. Howell,et al.  Personal Computing: Toward a Conceptual Model of Utilization , 1991, MIS Q..

[5]  Ritu Agarwal,et al.  The Role of Innovation Characteristics and Perceived Voluntariness in the Acceptance of Information Technologies , 1997 .

[6]  Prasad Bingi,et al.  The Growth of Web-Based Investment , 2000, Inf. Syst. Manag..

[7]  Albert H. Segars,et al.  Assessing the unidimensionality of measurement : a paradigm and illustration within the context of information systems research , 1997 .

[8]  Kieran Mathieson,et al.  Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior , 1991, Inf. Syst. Res..

[9]  Fred D. Davis User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts , 1993, Int. J. Man Mach. Stud..

[10]  E. Rogers,et al.  Communication of innovations: A cross-cultural approach, 2nd ed. , 1971 .

[11]  Richard G. Netemeyer,et al.  Measurement of Consumer Susceptibility to Interpersonal Influence , 1989 .

[12]  Mary B. Alexander,et al.  The diffusion of database machines , 1992, DATB.

[13]  Christopher A. Farrell Day Trade Online , 1999 .

[14]  Kyeong-Seok Han,et al.  Critical Failure Factors That Discourage the Growth of Electronic Commerce , 1999, Int. J. Electron. Commer..

[15]  R. Zmud,et al.  Information technology implementation research: a technological diffusion approach , 1990 .

[16]  Cynthia M. Jackson,et al.  Toward an Understanding of the Behavioral Intention to Use an Information System , 1997 .

[17]  Gordon B. Davis,et al.  Testing the Determinants of Microcomputer Usage via a Structural Equation Model , 1995, J. Manag. Inf. Syst..

[18]  Thomas J. Page,et al.  The structure and antecedents of the normative and attitudinal components of Fishbein's theory of reasoned action , 1988 .

[19]  Claes Fornell,et al.  A second generation of multivariate analysis , 1982 .

[20]  J. Gentry,et al.  Characteristics of Adopters and Non-Adopters of Home Computers , 1983 .

[21]  A. Bandura Toward a unifying theory of behavioral change , 1977 .

[22]  Thomas Hill,et al.  Role of efficacy expectations in predicting the decision to use advanced technologies: The case of computers. , 1987 .

[23]  Izak Benbasat,et al.  Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation , 1991, Inf. Syst. Res..

[24]  C. Fornell,et al.  A Second Generation of Multivariate Analysis: Methods, Volume I@@@A Second Generation of Multivariate Analysis: Measurement and Evaluation, Volume II@@@Multivariate Data Analysis: An Introduction , 1984 .

[25]  Robert F. DeVellis,et al.  Scale Development: Theory and Applications. , 1992 .

[26]  James C. Anderson,et al.  STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .

[27]  Avi Rushinek,et al.  What makes users happy? , 1986, CACM.

[28]  Lawrence Loh,et al.  The adoption of Internet-based stock trading: a conceptual framework and empirical results , 1998, J. Inf. Technol..

[29]  Judy Chuan-Chuan Lin,et al.  Towards an understanding of the behavioural intention to use a web site , 2000, Int. J. Inf. Manag..

[30]  Blair H. Sheppard,et al.  The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research , 1988 .

[31]  L. G. Tornatzky,et al.  Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings , 1982, IEEE Transactions on Engineering Management.

[32]  Sammy W. Pearson,et al.  Development of a Tool for Measuring and Analyzing Computer User Satisfaction , 1983 .

[33]  Peter A. Todd,et al.  Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication , 1992, MIS Q..

[34]  Fred D. Davis,et al.  A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies , 2000, Management Science.

[35]  Kenneth L. Kraemer,et al.  Government as the driving force toward the information society: National computer policy in Singapore , 1990, Inf. Soc..

[36]  A. Bandura Self-efficacy: toward a unifying theory of behavioral change. , 1977, Psychology Review.

[37]  Peter B. Seddon A Respecification and Extension of the DeLone and McLean Model of IS Success , 1997, Inf. Syst. Res..

[38]  I. Ajzen,et al.  Intention, perceived control, and weight loss: an application of the theory of planned behavior. , 1985, Journal of personality and social psychology.

[39]  Edgar W. Butler,et al.  Some Sources of Interviewer Variance in Surveys , 1976 .

[40]  M. D. Wilkinson,et al.  Management science , 1989, British Dental Journal.

[41]  Michael J. Ryan Behavioral intention formation : the interdependency of attitudinal and social influence variables , 1982 .

[42]  Rolph E. Anderson,et al.  Multivariate Data Analysis: Text and Readings , 1979 .

[43]  Icek Ajzen,et al.  From Intentions to Actions: A Theory of Planned Behavior , 1985 .

[44]  Patrick Y. K. Chau,et al.  An Empirical Assessment of a Modified Technology Acceptance Model , 1996, J. Manag. Inf. Syst..

[45]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[46]  Fred D. Davis,et al.  Extension of the Technology Acceptance Model: Four Longitudinal Field : . , 2000 .

[47]  Marilyn E. Gist,et al.  EFFECTS OF ALTERNATIVE TRAINING METHODS ON SELF-EFFICACY AND PERFORMANCE IN COMPUTER SOFTWARE TRAINING , 1989 .

[48]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[49]  Wynne W. Chin,et al.  On the use, usefulness, and ease of use of structural equation modeling in MIS research: a note of caution , 1995 .

[50]  Gerald L. Lohse,et al.  Predictors of online buying behavior , 1999, CACM.

[51]  I. Ajzen,et al.  Prediction of goal directed behaviour: Attitudes, intentions and perceived behavioural control , 1986 .

[52]  Thompson S. H. Teo,et al.  Intrinsic and extrinsic motivation in Internet usage , 1999 .

[53]  Chong-Ouk Lee,et al.  The role of the government and R&D infrastructure for technology development , 1988 .

[54]  Henri Barki,et al.  Explaining the Role of User Participation in Information System Use , 1994 .

[55]  E. Rogers Diffusion of Innovations , 1962 .

[56]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[57]  E. Rogers,et al.  Diffusion of innovations , 1964, Encyclopedia of Sport Management.

[58]  Deborah Compeau,et al.  Computer Self-Efficacy: Development of a Measure and Initial Test , 1995, MIS Q..

[59]  Peter A. Todd,et al.  Understanding Information Technology Usage: A Test of Competing Models , 1995, Inf. Syst. Res..

[60]  R. Oliver,et al.  Crossover effects in the theory of reasoned action: A moderating influence attempt. , 1985 .

[61]  Joseph J. Martocchio,et al.  Microcomputer playfulness: development of a measure with workplace implications , 1992 .

[62]  Magid Igbaria,et al.  Microcomputer applications: An empirical look at usage , 1989, Inf. Manag..

[63]  Meheroo Jussawalla,et al.  Singapore: An intelligent city‐state , 1992 .

[64]  I. Ajzen,et al.  Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .

[65]  Magid Igbaria,et al.  A Motivational Model of Microcomputer Usage , 1996, J. Manag. Inf. Syst..

[66]  Ananth Srinivasan,et al.  Alternative Measures of Systems Effectiveness: Associations and Implications , 1985, MIS Q..

[67]  H C Triandis,et al.  Values, attitudes, and interpersonal behavior. , 1980, Nebraska Symposium on Motivation. Nebraska Symposium on Motivation.

[68]  Terence A. Shimp,et al.  The Theory of Reasoned Action Applied to Coupon Usage , 1984 .

[69]  R. Bagozzi Attitudes, intentions, and behavior: A test of some key hypotheses. , 1981 .