Enhancing College Chat Bot Assistant with the Help of Richer Human Computer Interaction and Speech Recognition

Chat bots are the expert systems that understands and responds to the query asked by users in their own language. Chat bot responds in conversation just like how a human interact with each other. It works as a virtual assistant and its accuracy is determined by finding correlation between user's queries and answers provided by chat bots. Implemented Chat bot provides two modes like text mode and audio mode for better user experience. In audio mode it facilitates an interactive way of answering through voice messages. During Institute's Academic Admission procedure there is a huge queue at the enquiry window. Situation is even more difficult for the parents who reside in different cities, states, and countries. The goal of this system is to provide a platform for student and parents to ask queries and clear doubts through simple English language text messages or audio commands. Students and parents will amalgamate with bot instead of making queue at enquiry desk to ask queries related to admission procedure.

[1]  Engin Zeydan,et al.  An overview of artificial intelligence based chatbots and an example chatbot application , 2018, 2018 26th Signal Processing and Communications Applications Conference (SIU).

[2]  Sanket Thakare,et al.  Real world smart chatbot for customer care using a software as a service (SaaS) architecture , 2017, 2017 International Conference on I-SMAC (IoT in Social, Mobile, Analytics and Cloud) (I-SMAC).

[3]  Simon S. Y. Shim,et al.  Intelligent travel chatbot for predictive recommendation in echo platform , 2018, 2018 IEEE 8th Annual Computing and Communication Workshop and Conference (CCWC).

[4]  S Karthick,et al.  Professional chat application based on natural language processing , 2018, 2018 IEEE International Conference on Current Trends in Advanced Computing (ICCTAC).

[5]  Abdullah Al Mamun,et al.  Programming challenges of chatbot: Current and future prospective , 2017, 2017 IEEE Region 10 Humanitarian Technology Conference (R10-HTC).

[6]  Priyankoo Sarmah,et al.  Survey of Textbased Chatbot in Perspective of Recent Technologies , 2018, CICBA.

[7]  Ho-Jin Choi,et al.  The chatbot feels you - a counseling service using emotional response generation , 2017, 2017 IEEE International Conference on Big Data and Smart Computing (BigComp).

[8]  Ferry Wahyu Wibowo,et al.  Chatbot Using a Knowledge in Database: Human-to-Machine Conversation Modeling , 2016, 2016 7th International Conference on Intelligent Systems, Modelling and Simulation (ISMS).