MoRoCo 2013: Models and their Role in Collaboration

Using visual representations of work or business processes can be considered a common practice in modern organizations. These models serve a large variety of different purposes such as documentation of current practices, or informing and planning change or software development. Given the nature of work and businesses they reflect it is reasonable to develop and use them collaboratively. There are, however, also many downsides to collaborative model usage and development in current practice. Among others, models are often not fully understood and are thus not used by people who work in the processes the models represent, resulting in limited impact of process redesign on everyday work. Furthermore, only a minority of people within organizations actually use models, even though they have been proven to be very useful especially for collaborative work. Given the increasing popularity of models in organizations, understanding and defining their role in collaboration is of vital interest for the CSCW community and therefore this workshop aims at bringing together researchers and practitioners and forming a community for research in this area. In: Nolte, A., Prilla, M., Rittgen, P. and Oppl, S.: Proceedings of the International Workshop on Models and their Role in Collaboration at the ECSCW 2013 (MoRoCo 2013)

[1]  Werner Schmidt,et al.  Subject-Oriented Business Process Management , 2012, Springer Berlin Heidelberg.

[2]  Thomas Herrmann,et al.  The Integration of Collaborative Process Modeling and Electronic Brainstorming in Co-located Meetings , 2010, CRIWG.

[3]  Stijn Hoppenbrouwers,et al.  Focused Conceptualisation: Framing Questioning and Answering in Model-Oriented Dialogue Games , 2010, PoEM.

[4]  George P. Richardson,et al.  Scripts for group model building , 1997 .

[5]  Chris North,et al.  Understanding Multi-touch Manipulation for Surface Computing , 2009, INTERACT.

[6]  Brian Whitworth,et al.  Systems Design with the Socio-Technical Walkthrough , 2009 .

[7]  Norbert Seyff,et al.  FlexiSketch: A Mobile Sketching Tool for Software Modeling , 2012, MobiCASE.

[8]  Robert O. Briggs,et al.  A conceptual foundation of the thinkLet concept for Collaboration Engineering , 2006, Int. J. Hum. Comput. Stud..

[9]  Thomas Herrmann,et al.  Socio-technical walkthrough: designing technology along work processes , 2004, PDC 04.

[10]  Petra Kaufmann,et al.  We can work it out: Collaborative Conflict Resolution in Model Versioning , 2009, ECSCW.

[11]  Thomas Herrmann,et al.  Sociotechnical walkthrough: a means for knowledge integration , 2007 .

[12]  Andreas Scharf Scribble - A Framework for Integrating Intelligent Input Methods into Graphical Diagram Editors , 2013, Software Engineering.

[13]  G. Stasser,et al.  Discovery of hidden profiles by decision-making groups: Solving a problem versus making a judgment. , 1992 .

[14]  Thomas Herrmann,et al.  Design Heuristics for Computer Supported Collaborative Creativity , 2009, 2009 42nd Hawaii International Conference on System Sciences.

[15]  Kiavash Bahreini,et al.  From Policy-Making Statements to First-Order Logic , 2010, EGOVIS.

[16]  Burkhard Wünsche,et al.  Head Tracking Based Avatar Control for Virtual Environment Teamwork Training , 2011, J. Virtual Real. Broadcast..

[17]  Thomas Herrmann,et al.  Awareness Support for Combining Individual and Collaborative Process Design in Co-located Meetings , 2013, Computer Supported Cooperative Work (CSCW).

[18]  Sriram Subramanian,et al.  Talking about tactile experiences , 2013, CHI.

[19]  Sergio de Cesare,et al.  Collaborative Modeling Using UML and Business Process Simulation , 2006, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06).

[20]  Thomas Herrmann,et al.  Modelling Cooperative Work: Chances and Risks of Structuring , 2002, COOP.

[21]  Robert Winter,et al.  Component-Based Distributed Modeling of Collaborative Service Processes - A Methodology for the Identification of Reference Process Building Blocks , 2009 .

[22]  Peter Rittgen,et al.  Negotiating Models , 2007, CAiSE.

[23]  Peter Rittgen,et al.  Success Factors of e-Collaboration in Business Process Modeling , 2010, CAiSE.

[24]  Stefanie N. Lindstaedt,et al.  MoKi: the Modelling wiKi , 2009, SemWiki.

[25]  Eleni Stroulia,et al.  Virtual worlds - past, present, and future: New directions in social computing , 2009, Decis. Support Syst..

[26]  Jeffrey Heer,et al.  A tour through the visualization zoo , 2010, Commun. ACM.

[27]  Kjeld Schmidt,et al.  CSCW: Four Characters in Search of a Context , 1989, ECSCW.

[28]  Mathias Weske,et al.  Business Process Management: Concepts, Languages, Architectures , 2007 .

[29]  Jean Vanderdonckt,et al.  Trainable Sketch Recognizer for Graphical User Interface Design , 2007, INTERACT.

[30]  Stijn Hoppenbrouwers,et al.  A dialogue game for analysing group model building: framing collaborative modelling and its facilitation , 2012 .

[31]  Thomas Herrmann,et al.  Collaborative reflection at work: supporting informal learning at a healthcare workplace , 2012, GROUP.

[32]  Tom Gross,et al.  Creating, Editing, and Sharing Complex Ubiquitous Computing Environment Configurations with CollaborationBus , 2010, Scalable Comput. Pract. Exp..

[33]  Max Jacobson,et al.  A Pattern Language: Towns, Buildings, Construction , 1981 .

[34]  Gwendolyn L. Kolfschoten,et al.  Challenges in collaborative modelling: a literature review and research agenda , 2008, Int. J. Simul. Process. Model..

[35]  Till Schümmer,et al.  Patterns for Computer-Mediated Interaction , 2007 .

[36]  Jan Recker,et al.  Improving Remote Collaborative Process Modelling using Embodiment in 3D Virtual Environments , 2013, APCCM.

[37]  David Gibson,et al.  International Journal of Gaming and Computer-Mediated Simulations , 2012 .

[38]  Kris Sangani,et al.  Computer says no , 2011 .

[39]  Bob Lee In the center , 2007 .

[40]  M. Diehl,et al.  Productivity loss in brainstorming groups: Toward the solution of a riddle. , 1987 .

[41]  Thomas Herrmann,et al.  Collaborative Usage and Development of Models: State of the Art, Challenges and Opportunities , 2013, Int. J. e Collab..

[42]  David Simões,et al.  An end-user approach to business process modeling , 2013, J. Netw. Comput. Appl..

[43]  Nikos I. Karacapilidis,et al.  A knowledge centred framework for collaborative business process modelling , 2006, Bus. Process. Manag. J..

[44]  R. Tibshirani,et al.  An introduction to the bootstrap , 1993 .

[45]  Stijn Hoppenbrouwers,et al.  Interactions, Goals and Rules in a Collaborative Modelling Session , 2009, PoEM.

[46]  Stefan Oppl,et al.  Effects of a Tabletop Interface on the Co-construction of Concept Maps , 2011, INTERACT.

[47]  Thomas Herrmann,et al.  User Tracking for Collaboration on Interactive Wall-Sized Displays , 2013, Mensch & Computer.

[48]  Mathias Weske,et al.  Business Process Management: A Survey , 2003, Business Process Management.

[49]  Andreas Speck,et al.  Software Engineering (8) , 2006 .

[50]  Scott P. Robertson,et al.  Proceedings of the SIGCHI Conference on Human Factors in Computing Systems , 1991 .

[51]  Ralph Johnson,et al.  design patterns elements of reusable object oriented software , 2019 .

[52]  Marco Stuit,et al.  Multi-View Interaction Modelling of human collaboration processes: A business process study of head and neck cancer care in a Dutch academic hospital , 2011, J. Biomed. Informatics.

[53]  Tom Gross,et al.  Supporting Effortless Coordination: 25 Years of Awareness Research , 2013, Computer Supported Cooperative Work (CSCW).

[54]  Brian Whitworth,et al.  Handbook of Research on Socio-Technical Design and Social Networking Systems , 2009 .

[55]  Edward Yourdon,et al.  Structured walkthroughs , 1978 .

[56]  Vladimir I. Levenshtein,et al.  Binary codes capable of correcting deletions, insertions, and reversals , 1965 .

[57]  Geoffrey Bock,et al.  Groupware - software for computer-supported cooperative work , 1992 .

[58]  Jeremy P. Birnholtz,et al.  Write here, write now!: an experimental study of group maintenance in collaborative writing , 2013, CHI.

[59]  Michael Prilla,et al.  Normal Users Cooperating on Process Models: Is It Possible at All? , 2012, CRIWG.

[60]  Clay Spinuzzi,et al.  Context and consciousness: Activity theory and human-computer interaction , 1997 .

[61]  Stephan Lukosch,et al.  The Application of Design Patterns for the Adaptation of a Modeling Tool in Collaborative Engineering , 2009, CRIWG.

[62]  Robert O. Briggs,et al.  Causal Relationships in Creative Problem Solving: Comparing Facilitation Interventions for Ideation , 2004, J. Manag. Inf. Syst..

[63]  E. Goffman The Presentation of Self in Everyday Life , 1959 .

[64]  Stijn Hoppenbrouwers,et al.  Asking Questions about Asking Questions in Collaborative Enterprise Modelling , 2012, PoEM.

[65]  George M. Giaglis,et al.  A Taxonomy of Business Process Modeling and Information Systems Modeling Techniques , 2001 .

[66]  Victor Kaptelinin,et al.  Activity Theory: Basic Concepts and Applications , 1995, EWHCI.

[67]  Anne P. Massey,et al.  Collaborative Virtual Environments : Exploring the Link between Collaborative Behaviors and Team Performance , 2011 .

[68]  Kjeld Schmidt,et al.  Cooperative Work and Coordinative Practices - Contributions to the Conceptual Foundations of Computer-Supported Cooperative Work (CSCW) , 2011, Computer Supported Cooperative Work.

[69]  Robert O. Briggs,et al.  Collaboration Engineering: Designing Repeatable Processes for High-Value Collaborative Tasks , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.

[70]  David B. Martin,et al.  Patterns of cooperative interaction: linking ethnomethodology and design , 2004, INTR.

[71]  Andrew Ravenscroft,et al.  Designing interaction as a dialogue game : Linking social and conceptual dimensions of the learning process , 2006 .

[72]  Johan F. Hoorn,et al.  Distributed cognition , 2005, Cognition, Technology & Work.

[73]  Stijn Hoppenbrouwers,et al.  Towards Games for Knowledge Acquisition and Modeling , 2010, Int. J. Gaming Comput. Mediat. Simulations.

[74]  Stijn Hoppenbrouwers,et al.  From Dialogue Games to m-ThinkLets: Overview and Synthesis of a Collaborative Modeling Approach , 2013, Int. J. e Collab..

[75]  Paul Clifton,et al.  I'm in the game: embodied puppet interface improves avatar control , 2010, TEI.

[76]  Tom Rodden,et al.  A Survey of CSCW Systems , 1991, Interact. Comput..

[77]  Tom Gross,et al.  Lightweight Editing of Distributed Ubiquitous Environments: The CollaborationBus Aqua Editor , 2011, Int. J. Distributed Syst. Technol..

[78]  Susan Gasson,et al.  The Dynamics of Sensemaking, Knowledge, and Expertise in Collaborative, Boundary-Spanning Design , 2005, J. Comput. Mediat. Commun..

[79]  D. Leutner,et al.  Is it Merely a Question of “What” to Prompt or Also “When” to Prompt? , 2009 .

[80]  Robert DeLine,et al.  Let's go to the whiteboard: how and why software developers use drawings , 2007, CHI.

[81]  Peter Rittgen Collaborative Modeling: Roles, Activities and Team Organization , 2010, Int. J. Inf. Syst. Model. Des..

[82]  Eva Söderström,et al.  Towards a Framework for Comparing Process Modelling Languages , 2002, CAiSE.