Interfaces for online assessment: friend or foe?

This paper examines the interface for online assessment within WebCT. Students in four undergraduate and one postgraduate module participated in the study. Post test questionnaires were distributed to students to ascertain their experience of online assessment focusing on the usability of the software. The quantitative data indicated that the users had little difficulty in achieving their tasks. However, the qualitative data revealed a number of issues with the interface regarding navigation and feedback messages. The conclusions make recommendations on how the interface could be improved and further research will lead to the production of a standard interface for test delivery within Questionmark.