StoryPlace.Me: the path from studying elder communication to a public location-based video service

We describe our research path that took us from studying communication needs across distance and generations, to a small-scale study of a person-to-person location-based video service, and finally to a public beta of StoryPlace.me which extends this service to support public video sharing and historical content. The process was not a clear, linear design path, but one of an unexpected change in focus that resulted in the current service which goes beyond the original vision of tools for inter-generational communication. We will describe our research methods as well as key findings from each step of our journey and conclude with implications for similar product concept generation activities.

[1]  Michelle Miller-Day.  Communication Among Grandmothers, Mothers, and Adult Daughters: A Qualitative Study of Maternal Relationships , 2004 .

[2]  Stanley Schachter,et al.  Theory and experiment in social communication. , 1950 .

[3]  Alireza Sahami Shirazi,et al.  WorldCupinion Experiences with an Android App for Real-Time Opinion Sharing During Soccer World Cup Games , 2011, Int. J. Mob. Hum. Comput. Interact..

[4]  S. Bahr,et al.  Aging and the Family , 1989 .

[5]  Rafael Ballagas,et al.  Family communication: phone conversations with children , 2009, IDC.

[6]  Wijnand A. IJsselsteijn,et al.  Keeping in touch with the family: home and away with the ASTRA awareness system , 2004, CHI EA '04.

[7]  J. Christenson.  Generational value differences. , 1977, The Gerontologist.

[8]  J. Wilbers.  [Aging and society]. , 1991, Zeitschrift fur Gerontologie.

[9]  M. Silverstein,et al.  Affection, social contact, and geographic distance between adult children and their parents , 1994 .

[10]  Jay Lundell,et al.  New Perspectives on Ubiquitous Computing from Ethnographic Study of Elders with Cognitive Decline , 2003, UbiComp.

[11]  Frank Bentley,et al.  Ambient social tv: drawing people into a shared experience , 2008, CHI.

[12]  Jean J. Schensul,et al.  Designing & conducting ethnographic research , 1999 .

[13]  G. C. Myers,et al.  Aging and the family. , 1982, World health statistics quarterly. Rapport trimestriel de statistiques sanitaires mondiales.

[14]  Frank Bentley,et al.  Promoting intergenerational communication through location-based asynchronous video communication , 2011, UbiComp '11.

[15]  Arthur D. Fisk,et al.  Aware technologies for aging in place: understanding user needs and attitudes , 2004, IEEE Pervasive Computing.

[16]  Alex S. Taylor,et al.  Locating Family Values: A Field Trial of the Whereabouts Clock , 2007, UbiComp.

[17]  Konrad Tollmar,et al.  Virtually living together , 2000, DIS '00.

[18]  Keith Cheverst,et al.  Hermes@Home: supporting awareness and intimacy between distant family members , 2006, OZCHI.

[19]  K. Back.  The exertion of influence through social communication. , 1950 .

[20]  Elizabeth D. Mynatt,et al.  Digital family portraits: supporting peace of mind for extended family members , 2001, CHI.

[21]  Pieter Jan Stappers,et al.  Gustbowl: technology supporting affective communication through routine ritual interactions , 2004, CHI EA '04.

[22]  Sean Follmer,et al.  Family story play: reading with young children (and elmo) over a distance , 2010, CHI.

[23]  Svetlana Yarosh,et al.  Designing and evaluating affective aspects of sociable media to support social connectedness , 2010, CHI Extended Abstracts.

[24]  Frank Bentley,et al.  Contacts 3.0: bringing together research and design teams to reinvent the phonebook , 2010, CHI EA '10.