Statistical biases in Information Retrieval metrics for recommender systems

There is an increasing consensus in the Recommender Systems community that the dominant error-based evaluation metrics are insufficient, and mostly inadequate, to properly assess the practical effectiveness of recommendations. Seeking to evaluate recommendation rankings—which largely determine the effective accuracy in matching user needs—rather than predicted rating values, Information Retrieval metrics have started to be applied for the evaluation of recommender systems. In this paper we analyse the main issues and potential divergences in the application of Information Retrieval methodologies to recommender system evaluation, and provide a systematic characterisation of experimental design alternatives for this adaptation. We lay out an experimental configuration framework upon which we identify and analyse specific statistical biases arising in the adaptation of Information Retrieval metrics to recommendation tasks, namely sparsity and popularity biases. These biases considerably distort the empirical measurements, hindering the interpretation and comparison of results across experiments. We develop a formal characterisation and analysis of the biases upon which we analyse their causes and main factors, as well as their impact on evaluation metrics under different experimental configurations, illustrating the theoretical findings with empirical evidence. We propose two experimental design approaches that effectively neutralise such biases to a large extent. We report experiments validating our proposed experimental variants, and comparing them to alternative approaches and metrics that have been defined in the literature with similar or related purposes.