Bi-Cultural Content Publication on a Digital Noticeboard: a Design and Cultural Differences Case Study

We present our observations of Aboriginal Australian practices around a custom digital noticeboard and compare our insights to related research on cultural differences, literacy and ICT4D. The digital noticeboard was created, upon a request by the community Elders, to foster communication across the community. The initial design, informed by discussions and consultations, aimed at supporting the local Aboriginal language and English, both in written and spoken form, at supporting the oral tradition, and at accommodating for different perceptions and representations of time. This paper presents observations about the first encounters with the digital noticeboard by those members of the community that took part in its conceptualization. Such observations reinforce existing knowledge on such cultural phenomena as collectivism and time perception, issues related to literacy, moderation and censorship. We contribute to framing such knowledge within a concrete case study and draw implication for design of tools for bi-cultural content publication.

[1]  Deborah Breen,et al.  A Blurry Vision: Reconsidering the Failure of the One Laptop Per Child Initiative1 , 2011 .

[2]  Liam J. Bannon,et al.  Design matters in participatory design , 2012 .

[3]  G. Hofstede,et al.  Culture′s Consequences: International Differences in Work-Related Values , 1980 .

[4]  William D. Taylor,et al.  Orality and literacy: The technologizing of the word , 1984 .

[5]  E. Hall,et al.  Understanding Cultural Differences , 1989 .

[6]  R. Baskerville Hofstede Never Studied Culture , 2003 .

[7]  Julie Khaslavsky,et al.  Integrating culture into interface design , 1998, CHI Conference Summary.

[8]  Paul Dourish,et al.  Postcolonial computing: a lens on design and development , 2010, CHI.

[9]  Jesper Simonsen,et al.  Routledge International Handbook of Participatory Design , 2012 .

[10]  Kasper Rodil,et al.  A Participatory Perspective on Cross-Cultural Design , 2014, HCIV.

[11]  H. Triandis,et al.  Individualism and Collectivism: Cross-cultural Perspectives on Self-ingroup Relationships We Wish to Thank Our Research Collaborators for Stimulating Ideas, Data, and Moral Support in Carrying out a Complex Set of Studies. They , 2022 .

[12]  Luis E. Hestres The Influence of American Culture on Software Design: Microsoft Outlook as a Case Study , 2003 .

[13]  S. Levinson,et al.  WEIRD languages have misled us, too , 2010, Behavioral and Brain Sciences.

[14]  Nicola J. Bidwell,et al.  Moving the centre to design social media in rural Africa , 2016, AI & SOCIETY.

[15]  Katharina Reinecke,et al.  Doodle around the world: online scheduling behavior reflects cultural differences in time perception and group decision-making , 2013, CSCW.

[16]  Margot Brereton,et al.  Mobile phone use in Australian indigenous communities: future pathways for HCI4D , 2014, OZCHI.

[17]  Andy Dearden,et al.  Researching for Change in a Globalising Asymmetric World , 2015 .

[18]  Sydney Gregory,et al.  Culture's consequences: international differences in work-related values , 1982 .

[19]  Paul Marshall,et al.  Más Tecnologia, Más Cambio?: Investigating an Educational Technology Project in Rural Peru , 2015, CHI.

[20]  Allen C. Bluedorn,et al.  How many things do you like to do at once? An introduction to monochronic and polychronic time , 1992 .

[21]  E. Biakolo On the Theoretical Foundations of Orality and Literacy , 1999 .

[22]  Morgan G. Ames Charismatic technology , 2015, Aarhus Conference on Critical Alternatives.

[23]  G. Hofstede Dimensionalizing cultures: The Hofstede model in context , 2011 .

[24]  A. Kroeber,et al.  Culture, a critical review of concepts and definitions , 1953 .

[25]  C. B. Colby The weirdest people in the world , 1973 .

[26]  R. Brislin,et al.  Cultural Diversity in People's Understanding and Uses of Time , 2003 .

[27]  Peter A. Gloor,et al.  Analyzing Cultural Differences in Collaborative Innovation Networks by Analyzing Editing Behavior in Different-Language Wikipedias , 2011 .

[28]  H. Triandis Individualism-collectivism and personality. , 2001, Journal of personality.

[29]  Alessandro Soro,et al.  A Noticeboard in "Both Worlds" Unsurprising Interfaces Supporting Easy Bi-Cultural Content Publication , 2015, CHI Extended Abstracts.

[30]  Margot Brereton,et al.  Beyond ethnography: engagement and reciprocity as foundations for design research out here , 2014, CHI.

[31]  Heike Winschiers,et al.  The Challenges of Participatory Design in a Intercultural Context: Designing for Usability in Namibia , 2006 .