Exploring process management: are there any widespread models and definitions?

Purpose – Process management has been around for a long time, but unlike that of many other management trends, the interest in process management has remained high. The starting point for the study was the idea that the lack of well‐established conceptual models and definitions of process management play a role in the challenge and difficulty facing organizations when trying to manage their processes on a strategic level. The purpose of the study was to explore whether there really are some existing widespread and common models and definitions for process management in the literature? The aim of this paper is to describe and explore the findings from the study.Design/methodology/approach – A structured literature review is used to identify contemporary models and definitions for process management.Findings – There are several descriptions and definitions of process management presented in the literature, but none that seems to be really widespread and well‐established. However, the analysis indicate two d...

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