Performing strategy: conceptualising the strategizing of information systems in organisations
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This study conceptualises the “doing of strategy” in the context of the strategic management of information systems in organisations. We study the enactment of strategy by different stakeholders of a major project driving the implementation of 90 self-service kiosks at an airport in the UK. Adopting a single qualitative interpretive case study research approach, we observed and conceptualise three distinct processes of strategizing information systems: decoupling, reframing and repackaging. The study draws on recent work repositioning information systems strategy as a dynamic process of knowledge creation and exploration, by adding a conceptual foundation for further research on the strategic management of information systems in organisations.