Product Planning techniques: investigating the differences between research trajectories and industry expectations

According to several literature sources, Product Planning is acknowledged as a primary driver of future commercial success for new designed products, and it is schematically constituted by the identification of business opportunities and the selection of most promising alternatives. Despite the recalled relevance of Product Planning, it emerges that a marginal quantity of companies have adopted formal methods to carry out this task. The paper attempts to provide a major understanding about such a limited implementation of Product Planning techniques and other open issues emerging from the analysis of the literature concerning the initial phases of engineering design cycles. The presented study investigates the claimed benefits of methods described in the literature, the level to which such tools are diffused through educational programs in Technical Institutes, the expectations and the demands of a sample of enterprises with respect to new tools supporting Product Planning. It emerges that, whereas existing methods strive to fulfil relevant properties according to the perception of the companies, limitations come out in terms of the transfer of the proposed techniques and their perceived reliability.

[1]  Stephan Ihmels,et al.  Strategic product- and technology-planning with the innovation-database: A field-proven approach from the market-oriented product idea up to an operational development roadmap , 2009, 2009 IEEE International Conference on Industrial Technology.

[2]  Torben Leinsdorff Buying behavior and product planning , 1995 .

[3]  Douglas J. Ayers,et al.  An Exploratory Investigation of Organizational Antecedents to New Product Success , 1997 .

[4]  Shu-Hsien Liao,et al.  Mining product maps for new product development , 2008, Expert Syst. Appl..

[5]  Jeffrey Davidson,et al.  Providing Clarity and A Common Language to the “Fuzzy Front End” , 2001 .

[6]  R. Rohrbeck,et al.  Virtual customer integration in the innovation process: Evaluation of the web platforms of multinational enterprises (MNE) , 2008, PICMET '08 - 2008 Portland International Conference on Management of Engineering & Technology.

[7]  Renée Mauborgne,et al.  Blue ocean strategy. , 2004, Harvard business review.

[8]  Donald A. Schön,et al.  Technology and Change; the New Heraclitus , 1967 .

[9]  Shyam R. Chidamber,et al.  A Research Retrospective of Innovation Inception and Success: The Technology-Push Demand-Pull Question , 2018 .

[10]  John R. Hauser,et al.  Design and marketing of new products , 1980 .

[11]  Robert G. Cooper,et al.  From Experience: The invisible success factors in product innovation , 1999 .

[12]  John Preston,et al.  Winning at New Products , 1988 .

[13]  Nikolaos F. Matsatsinis,et al.  MARKEX: An intelligent decision support system for product development decisions , 1999, Eur. J. Oper. Res..

[14]  Olivier Toubia Idea Generation, Creativity, and Incentives , 2006 .

[15]  Heiner Evanschitzky,et al.  Success Factors of Product Innovation: An Updated Meta‐Analysis , 2012 .

[16]  Mary Tripsas Customer preference discontinuities: a trigger for radical technological change , 2008 .

[17]  Thomas W. Lauer,et al.  Supplier source integration in a large manufacturing company , 2004 .

[18]  Robert G. Cooper,et al.  Stage-gate systems: A new tool for managing new products , 1990 .

[19]  Karl T. Ulrich,et al.  Product Design and Development , 1995 .

[20]  Sandra Bell.,et al.  International Brand Management of Chinese Companies , 2008 .

[21]  Robert G. Cooper,et al.  THE INVISIBLE SUCCESS FACTORS IN PRODUCT INNOVATION , 1999 .

[22]  J. A. Trespalacios,et al.  New product internal performance and market performance: Evidence from Spanish firms regarding the role of trust, interfunctional integration, and innovation type , 2008 .

[23]  Ruud T. Frambach,et al.  Determinants of the adoption of new product development tools by industrial firms , 2000 .

[24]  Wei Yan,et al.  An in-process customer utility prediction system for product conceptualisation , 2008, Expert Syst. Appl..

[25]  D. Wilemon,et al.  A Model for Studying R&D–Marketing Interface in the Product Innovation Process , 1986 .

[26]  Tony M. O'Driscoll,et al.  From experience: applying performance support technology in the fuzzy front end , 2000 .

[27]  R. Verganti Design, Meanings, and Radical Innovation: A Metamodel and a Research Agenda* , 2008 .

[28]  Gary R. Schirr,et al.  Growth and Development of a Body of Knowledge: 16 Years of New Product Development Research, 1989-2004 , 2008 .

[29]  Belinda López-Mesa,et al.  A study of the use of concept selection methods from inside a company , 2011 .

[30]  E. Bono Lateral thinking: Creativity Step by Step , 1970 .

[31]  Francesca Montagna,et al.  Decision-aiding tools in innovative product development contexts , 2011 .

[32]  Andrew W. H. Ip,et al.  A dynamic decision support system to predict the value of customer for new product development , 2011, Decis. Support Syst..

[33]  I. Alam Removing the fuzziness from the fuzzy front-end of service innovations through customer interactions , 2006 .

[34]  Sanjay Mishra,et al.  Factors affecting new product success: Cross-country comparisons☆ , 1996 .

[35]  John C. Narver,et al.  Responsive and proactive market orientation and new-product success. , 2004 .

[36]  N. Kano,et al.  Attractive Quality and Must-Be Quality , 1984 .

[37]  Matthew J. Liberatore,et al.  Toward a framework for developing knowledge-based decision support systems for customer satisfaction assessment: An application in new product development , 1995 .

[38]  Antonie Jetter,et al.  Fuzzy Cognitive Maps for Product Planning: Using Stakeholder Knowledge to Achieve Corporate Responsibility , 2013, 2013 46th Hawaii International Conference on System Sciences.

[39]  Eric F. Rietzschel,et al.  Productivity is not enough: A comparison of interactive and nominal brainstorming groups on idea generation and selection. , 2006 .

[40]  E. Hippel,et al.  Lead users: a source of novel product concepts , 1986 .

[41]  David Wilemon,et al.  Focusing the Fuzzy Front-End in New Product Development , 2002 .

[42]  A. Page,et al.  Principles vs. practice in new product planning , 1984 .

[43]  Jürgen Gausemeier,et al.  Technology push-based product planning – future markets for emerging technologies , 2013 .

[44]  Mark E. Parry,et al.  What separates Japanese new product winners from losers , 1996 .

[45]  Bernard J. Jaworski,et al.  Strategic Brand Concept-Image Management , 1986 .

[46]  Amrit Tiwana,et al.  Supporting Collaborative Process Knowledge Management in New Product Development Teams , 1999, Decis. Support Syst..

[47]  Daniel J Flint,et al.  Compressing new product success-to-success cycle time , 2002 .

[48]  Marc Graner,et al.  The use of methods in new product development – a review of empirical literature , 2012 .

[49]  Weidong Guo,et al.  A research on fuzzy front end of npd in Chinese equipment manufacturing firms: A theoretical model , 2012, 2012 24th Chinese Control and Decision Conference (CCDC).

[50]  Andrew Kusiak,et al.  A graph-theoretic approach to conceptual design with functional perspectives , 2000, Comput. Aided Des..

[51]  Rodney McAdam,et al.  Individual and team‐based idea generation within innovation management: organisational and research agendas , 2002 .

[52]  F. Johne,et al.  Success Factors in Product Innovation: A Selective Review of the Literature , 1988 .

[53]  Kenneth B. Kahn,et al.  PERSPECTIVE: Trends and Drivers of Success in NPD Practices: Results of the 2003 PDMA Best Practices Study* , 2009 .

[54]  Anthony W. Ulwick Turn customer input into innovation. , 2002, Harvard business review.

[55]  Trevor Sowrey,et al.  Idea Generation: Identifying the Most Useful Techniques , 1990 .

[56]  Brigitte Moench,et al.  Engineering Design A Systematic Approach , 2016 .

[57]  Amy H. I. Lee,et al.  An evaluation framework for product planning using FANP, QFD and multi-choice goal programming , 2010 .

[58]  Tamio Arai,et al.  A customer value model for sustainable service design , 2009 .

[59]  Linda Rochford,et al.  Generating and screening new products ideas , 1991 .

[60]  H. Ernst Success Factors of New Product Development: A Review of the Empirical Literature , 2002 .

[61]  Hidenori Shinno,et al.  Structured Method for Identifying Success Factors in New Product Development of Machine Tools , 2002 .

[62]  Lars Nilsson-Witell,et al.  Dynamics of service attributes: a test of Kano's theory of attractive quality , 2005 .

[63]  Sandra Bell International Brand Management of Chinese Companies: Case Studies on the Chinese Household Appliances and Consumer Electronics Industry Entering US and Western European Markets , 2008 .

[64]  Jiafu Tang,et al.  On integrating multiple type preferences into competitive analyses of customer requirements in product planning , 2012 .

[65]  Ji-Hyung Park,et al.  A systematic framework for evaluating design concepts of a new product , 2010 .

[66]  David M. Szymanski,et al.  Why Some New Products are More Successful than Others , 2001 .

[67]  Y. Reich My method is better! , 2010 .

[68]  Preston G. Smith,et al.  Developing products in half the time , 1995 .

[69]  Yan Xin,et al.  The Application of New Product Development Tools in Industry: The Case of Singapore , 2006, IEEE Transactions on Engineering Management.

[70]  Charles J. Fombrun,et al.  Reputation: Realizing Value from the Corporate Image , 1996 .

[71]  Yoji Akao,et al.  Quality Function Deployment : Integrating Customer Requirements into Product Design , 1990 .

[72]  Ben J Hicks Patterns and Paths for Realising Design-Led Impact: A Study of UK REF Cases Studies , 2016 .

[73]  Andreas Riel,et al.  Structuring the early fuzzy front-end to manage ideation for new product development , 2013 .

[74]  Mitsuo Nagamachi,et al.  Kansei Engineering: A new ergonomic consumer-oriented technology for product development , 1995 .

[75]  Kenneth B. Kahn Product Planning Essentials , 2000 .

[76]  Susan E. Reid,et al.  The Fuzzy Front End of New Product Development for Discontinuous Innovations: A Theoretical Model , 2004 .

[77]  Tim C. McAloone,et al.  Fuzzy decision support for tools selection in the core front end activities of new product development , 2013 .

[78]  Ronald T. Lonsdale,et al.  Developing a Framework for Sources of New Product Ideas , 1992 .

[79]  I. C. Wright,et al.  The Utilization of Product Development Methods: A Survey of UK Industry , 1996 .

[80]  Alexander Brem,et al.  Integration of market pull and technology push in the corporate front end and innovation management—Insights from the German software industry , 2009 .

[81]  Qingyu Zhang,et al.  The fuzzy front end and success of new product development: a causal model , 2001 .

[82]  Gülçin Büyüközkan,et al.  A new approach based on soft computing to accelerate the selection of new product ideas , 2004, Comput. Ind..

[83]  John H. Friar,et al.  Factors for success in R&D projects and new product innovation: a contextual framework , 1997 .

[84]  D. Verma,et al.  Systematically identifying system engineering practices and methods , 1997, IEEE Transactions on Aerospace and Electronic Systems.

[85]  Jonathan Cagan,et al.  Creating Breakthrough Products: Innovation from Product Planning to Program Approval , 2001 .

[86]  Marjorie E. Adams,et al.  Enhancing New Product Development Performance: An Organizational Learning Perspective , 1998 .

[87]  Marco Cantamessa,et al.  An empirical perspective upon design research , 2003 .

[88]  Alison McKay,et al.  Advanced product planning: a comprehensive process for systemic definition of new product requirements , 2008, Requirements Engineering.

[89]  Johann Füller,et al.  Virtual product experience and customer participation—A chance for customer-centred, really new products , 2007 .

[90]  G. D. Stefano,et al.  Technology Push and Demand Pull Perspectives in Innovation Studies: Current Findings and Future Research Directions , 2012 .

[91]  Yan Xin,et al.  An exploratory study of the use of quality tools and techniques in product development , 2005 .

[92]  Minette E. Drumwright,et al.  Company Advertising with a Social Dimension: The Role of Noneconomic Criteria , 1996 .

[93]  Hayato Yoshioka,et al.  A structured method for analysing product specification in product planning for machine tools , 2006 .

[94]  Alberto De Toni,et al.  From design driven innovation to meaning strategy , 2012 .

[95]  Yves Pigneur,et al.  Business Model Generation: A handbook for visionaries, game changers and challengers , 2010 .

[96]  N. Kano,et al.  Upsizing the organization by attractive quality creation , 1995 .

[97]  M. Graner,et al.  Are Methods the Key to Product Development Success? An Empirical Analysis of Method Application in New Product Development , 2016 .

[98]  Dhruv Grewal,et al.  Retail Success and Key Drivers , 2010 .

[99]  Gaetano Cascini,et al.  TRIZ-based Anticipatory Design of Future Products and Processes , 2012, J. Integr. Des. Process. Sci..

[100]  Eric M. Olson,et al.  The Contingent Value of Responsive and Proactive Market Orientations for New Product Program Performance , 2005 .

[101]  D. Dahl,et al.  The Influence and Value of Analogical Thinking during New Product Ideation , 2002 .

[102]  Fabio Q. B. da Silva,et al.  Software support for the Fuzzy Front End stage of the innovation process: a systematic literature review , 2010, 2010 IEEE International Conference on Management of Innovation & Technology.

[103]  Lucienne Blessing,et al.  Preparing for the Transfer of Research Results to Practice: Best Practice Heuristics , 2016 .

[104]  B. Skiera,et al.  Sourcing, Filtering, and Evaluating New Product Ideas: An Empirical Exploration of the Performance of Idea Markets , 2012 .

[105]  Thomas T. Nagle,et al.  The Strategy and Tactics of Pricing , 1988 .

[106]  Ching-Chow Yang,et al.  Performance improvement in new product development with effective tools and techniques adoption for high-tech industries , 2008 .

[107]  Federico Rotini,et al.  Supporting product design by anticipating the success chances of new value profiles , 2013, Comput. Ind..

[108]  Christoph Maurer,et al.  Conceptual Design Theory in Education Versus Practice in Industry: A Comparison Between Germany and the United States , 2012 .

[109]  Stefan Kohn,et al.  Computer aided innovation - State of the art from a new product development perspective , 2009, Comput. Ind..