Performance analysis for automated storage and retrieval systems

Abstract Automated storage and retrieval (AS/R) systems have had a dramatic impact on material handling and inventory control in warehouses and production systems. A unit-load AS/R system is generic and other AS/R systems represent its variations. Common techniques that are used to predict performance of a unit-load AS/RS are a static analysis or computer simulation. A static analysis requires guessing a ratio of single cycles to dual cycles, which can lead to poor prediction. Computer simulation can be time-consuming and expensive. In order to resolve these weaknesses of both techniques, we present a stochastic analysis of a unit-load AS/RS by using a single-server queueing model with unique features. To our knowledge, this is the first study of a stochastic analysis of unit-load AS/R systems by an analytical method. Experimental results show that the proposed method is robust against violation of the underlying assumptions and is effective for both short-term and long-term planning of AS/R systems.