Rigour meets relevance when usability goes mobile

When we do traditional usability tests on applications using stationary computers the context is controlled and not especially relevant. The computers in the labs are more or less in the same context as when they are used in offices and homes. But for mobile devices, testing might make the result irrelevant since it fails to take the context of its use into consideration. The purpose of this study is to evaluate the usability testing methods and theories from a mobile perspective. This is to find out if and where the conventional usability methods fail and what they fail to detect when applied to mobile devices. How can the usability methods of today be extended to facilitate the testing of mobile devices in its right context? This paper is based on our previous studies and gives a brief overview of our field of work so far. It is written in two parts so to speak where the first part ends at chapter: Further research and that is also where the second part begins. Further research is a rather long chapter with our plans for future studies, it begins with further studies based on the findings from the article and ends with a scenario for our next study.

[1]  S. Kristoffersen,et al.  Mobile Use of IT , 1999 .

[2]  Gary A. Berg Human-computer interaction (HCI) in educational environments: implications of understanding computers as media , 2000 .

[3]  Michael J. Kahn,et al.  Formal usability inspections , 1994 .

[4]  Karen Holtzblatt,et al.  Making customer-centered design work for teams , 1993, CACM.

[5]  J. Nielsen Usability inspection methods , 1994, CHI Conference Companion.

[6]  Randolph G. Bias,et al.  The pluralistic usability walkthrough: coordinated empathies , 1994 .

[7]  Cathleen Wharton,et al.  The cognitive walkthrough method: a practitioner's guide , 1994 .

[8]  Charlotte Olsson,et al.  The usability concept re-considered : A need for new ways of measuring real web use , 2000 .

[9]  Anders Hedman,et al.  Visitor-Oriented Design-Three Studies of Visitor Accommodation and a Call for Action , 2003, Int. J. Hum. Comput. Interact..

[10]  Jane Farley Templeton,et al.  Focus group : a strategic guide to organizing, conducting and analyzing the focus group interview , 1994 .

[11]  Bill Brykczynski,et al.  Software inspection : an industry best practice , 1996 .

[12]  Jakob Nielsen,et al.  wap usability deja vu: 1994 all over again , 2000 .

[13]  Gerald M. Weinberg,et al.  Handbook of Walkthroughs, Inspections, and Technical Reviews: Evaluating Programs, Projects, and Products , 1990 .

[14]  Gitte Lindgaard Usability testing and system evaluation - a guide for designing useful computer systems , 1994, Chapman and Hall computing series.

[15]  George Casaday,et al.  Inspections and design reviews: framework, history and reflection , 1994 .

[16]  Jakob Nielsen,et al.  Interface: The Use and Misuse of Focus Groups , 1997, IEEE Softw..

[17]  David E. Rowley,et al.  The cognitive jogthrough: a fast-paced user interface evaluation procedure , 1992, CHI.

[18]  Giacomo Mauro DAriano The Handbook for Focus Group Research. , 1994 .

[19]  Martyn Hammersley,et al.  Ethnography : Principles in Practice , 1983 .

[20]  Fabio Paternò,et al.  Human Computer Interaction with Mobile Devices , 2002, Lecture Notes in Computer Science.

[21]  Anoop Gupta,et al.  Distance learning through distributed collaborative video viewing , 2000, CSCW '00.

[22]  Jakob Nielsen,et al.  Guerrilla HCI: using discount usability engineering to penetrate the intimidation barrier , 1994 .