论文信息 - Some non-technical issues in the implementation of corporate e-mail: lessons from case studies

Some non-technical issues in the implementation of corporate e-mail: lessons from case studies

This paper addresses some of the non-technical issues associated with the adoption and development of elecixonic messaging in large international organisations. The results of case studies of organisational implementations of e-mail services are presented, and the strategies employed analysed. Subsequently, end-user issues and problems of messaging services are discussed.

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