Evaluation of a Scientific Collaboratory System: Investigating Utility before Deployment

The evaluation of scientific collaboratories has lagged behind their development, and fundamental questions have yet to be answered: Can distributed scientific research produce high quality results? Do the capabilities afforded by collaboratories outweigh their disadvantages from scientists’ perspectives? Are there system features and performance characteristics that are common to successful collaboratory systems? Our goal is to help answer such fundamental questions by evaluating a specific scientific collaboratory system called the nanoManipulator Collaboratory System. The system is a set of tools that provide collaborative interactive access to a specialized scientific instrument and office applications. To evaluate the system, we conducted a repeated-measures controlled experiment that compared the outcomes and process of scientific work completed by 20 pairs of participants (upper level undergraduate science students) working face-to-face and remotely. We collected scientific outcomes (graded lab reports) to investigate the quality of scientific work, post-questionnaire data to measure intentions to adopt the system, and post-interviews to understand the participants’ views of doing science under both conditions. We hypothesized that study participants would be less effective, report more difficulty, and be less favorably inclined to adopt the system when collaborating remotely. However, the quantitative data showed no statistically significant differences with respect to effectiveness and adoption. Furthermore, in post-interviews participants reported advantages and disadvantages working under both conditions but developed work-arounds to cope with the perceived disadvantages of collaborating remotely. A theoretical explanation for the results can be found in the theory of the life-world (Schutz & Luckman, 1973, 1989). Considered as a whole, the analysis leads us to conclude there is positive potential for the development and adoption of scientific collaboratory systems.

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