Name it as you like it? Keeping pace with social media something

Social media has emerged over the last decade and consequently has accompanying information systems (IS) research. In this paper, however, we argue that researchers cannot keep pace with the rapid changes this topic engenders. This claim is substantiated by a database built from 28,283 articles published in either top IS journals, i.e., ELMA, BISE, and all AIS basket journals, or IS conference proceedings, i.e., ICIS, ECIS, AMCIS, WI, HICSS, and PACIS. We derive a set of 13 keywords that have been used to describe what we call the ‘social media phenomenon’. The results are transformed into a four-phase model and a taxonomical categorization, which provides an exhaustive overview of social media terms and trends and reflects the main research issue facing academia: The fact that the versatile social media phenomenon in its current phase is dominated by just two terms—“social media” and “social network”—or imprecise “such-as-Facebook” analogies.

[1]  Ulrike Lechner,et al.  Business Models and System Architectures of Virtual Communities: From a Sociological Phenomenon to Peer-to-Peer Architectures , 2002, Int. J. Electron. Commer..

[2]  Jay F. Nunamaker,et al.  Global Perspectives on Information, Communication, and E-Commerce , 2007, J. Manag. Inf. Syst..

[3]  Andrew B. Whinston,et al.  Two Formulas for Success in Social Media: Learning and Network Effects , 2015, J. Manag. Inf. Syst..

[4]  Florian Probst,et al.  Quantifying Users' Interconnectedness in Online Social Networks - An Indispensible Step for Economic Valuation , 2009, AMCIS/SIGeBIZ.

[5]  Robert O. Briggs Interview with Jay Nunamaker on “Computer-Supported Cooperative Work and Social Computing” , 2015, Bus. Inf. Syst. Eng..

[6]  Earl H. McKinney,et al.  Information About Information: A Taxonomy of Views , 2010, MIS Q..

[7]  Shirley Gregor,et al.  The Nature of Theory in Information Systems , 2006, MIS Q..

[8]  Shih-Wei Chou,et al.  An Empirical Study of Collective Continuance Intention on Virtual Community Page of Social Network Site , 2013, PACIS.

[9]  Gerardine DeSanctis,et al.  Mobilizing Informational Social Capital in Cyber Space: Online Social Network Structural Properties and Knowledge Sharing , 2005, ICIS.

[10]  Remko Helms,et al.  Journal of Information Technology: Editorial , 2010 .

[11]  Albert L. Lederer,et al.  A Meta-Analysis of the Role of Environment-Based Voluntariness in Information Technology Acceptance , 2009, MIS Q..

[12]  Daniel Schlagwein,et al.  Cultural determinants of organizational social media adoption , 2011, ECIS.

[13]  Jeffrey V. Nickerson,et al.  Connectivity Maps: Measurements and Applications , 2005, Proceedings of the 38th Annual Hawaii International Conference on System Sciences.

[14]  Moez Limayem,et al.  Team Collaboration in Virtual Worlds: Editorial to the Special Issue , 2012, J. Assoc. Inf. Syst..

[15]  Brian S. Butler,et al.  A N A TTRACTION –S ELECTION –A TTRITION T HEORY OF O NLINE C OMMUNITY S IZE AND R ESILIENCE 1 , 2014 .

[16]  Jason Bennett Thatcher,et al.  Looking Toward the Future of IT-Business Strategic Alignment through the Past: A Meta-Analysis , 2014, MIS Q..

[17]  Robert LaRose,et al.  Impacts of Social Media Connection Demands: A Study of Irish College Students , 2013, AMCIS.

[18]  Ritu Agarwal,et al.  Through a Glass Darkly: Information Technology Design, Identity Verification, and Knowledge Contribution in Online Communities , 2007, Inf. Syst. Res..

[19]  Kai H. Lim,et al.  Drivers Of Knowledge Contribution Quality And Quantity In Online Question And Answering Communities , 2011, PACIS.

[20]  Dick Stenmark,et al.  Social Media As Management Fashion - A Discourse Perspective , 2013, ECIS.

[21]  Carsten D. Schultz,et al.  Insights from consumer interactions on a social networking site: Findings from six apparel retail brands , 2016, Electron. Mark..

[22]  Khim-Yong Goh,et al.  The Impact of Online Social Network on Consumer Loyalty: An Empirical Study of an Online Dining Community , 2009, ICIS.

[23]  H. Raghav Rao,et al.  International Conference on Information Systems ( ICIS ) 2010 ONLINE SOCIAL NETWORKING SITE ( SNS ) USE AT THE CAMPUS EMERGENCIES , 2017 .

[24]  Jie Jennifer Zhang,et al.  Social Media and Firm Equity Value , 2013, Inf. Syst. Res..

[25]  Robert E. Kraut,et al.  Editorial Overview - The Interplay Between Digital and Social Networks , 2008, Inf. Syst. Res..

[26]  Przemyslaw Kazienko,et al.  New business client acquisition using social networking sites , 2013, Electron. Mark..

[27]  Daniel Schlagwein,et al.  How and why organisations use social media: five use types and their relation to absorptive capacity , 2017, J. Inf. Technol..

[28]  Nan Wu,et al.  The Influence of eWOM and Editor Information on Information Usefulness in Virtual Community , 2014, PACIS.

[29]  Jan Marco Leimeister,et al.  Social Connectedness on Facebook – an Explorative Study on Status Message Usage , 2022 .

[30]  Tillmann Neben,et al.  Why Do I Keep Checking My Facebook? The Role of Urge in the Excessive Use of Social Networking Sites , 2015, 2015 48th Hawaii International Conference on System Sciences.

[31]  Robert E. Kraut,et al.  Information Systems Research Special Issue: The Interplay Between Digital and Social Networks , 2005, Inf. Syst. Res..

[32]  Rainer Alt,et al.  Electronic Markets on customer-orientation , 2016, Electron. Mark..

[33]  Andrew B. Whinston,et al.  Research Issues in Social computing , 2007, J. Assoc. Inf. Syst..

[34]  Graeme G. Shanks,et al.  The Business Impact Of Social Media Analytics , 2013, ECIS.

[35]  Chen Wen,et al.  Advertising Effectiveness on Social Network Sites: An Investigation of Tie Strength, Endorser Expertise and Product Type on Consumer Purchase Intention , 2009, ICIS.

[36]  Ulrike Baumöl,et al.  Dynamics of customer interaction on social media platforms , 2016, Electron. Mark..

[37]  Daniel Richter,et al.  Social media marketing on multiple services - the case of the student run organisation aiesec , 2011, ECIS.

[38]  Danah Boyd,et al.  Social Network Sites: Definition, History, and Scholarship , 2007, J. Comput. Mediat. Commun..

[39]  Jie Jennifer Zhang,et al.  How Do Consumer Buzz and Traffic in Social Media Marketing Predict the Value of the Firm? , 2013, J. Manag. Inf. Syst..

[40]  Katarina Stanoevska-Slabeva,et al.  Communities in the Digital Economy , 2002, Int. J. Electron. Commer..

[41]  Siddhartha Bhattacharyya,et al.  Organizational Adoption Of Social Media In The Usa: A Mixed Method Approach , 2013, ECIS.

[42]  Richard T. Watson,et al.  Analyzing the Past to Prepare for the Future: Writing a Literature Review , 2002, MIS Q..

[43]  Roman Beck,et al.  Improving Sensing And Seizing Capabilities Of A Firm By Measuring Corporate Reputation Based On Social Media Data , 2013, ECIS.

[44]  Brian S. Butler,et al.  Research Note - The Impact of Community Commitment on Participation in Online Communities , 2011, Inf. Syst. Res..

[45]  Ricardo Buettner,et al.  Predicting user behavior in electronic markets based on personality-mining in large online social networks , 2017, Electron. Mark..

[46]  Andrew B. Whinston,et al.  The Impact of Social Network Structures on Prediction Market Accuracy in the Presence of Insider Information , 2014, J. Manag. Inf. Syst..

[47]  Amit M. Joshi,et al.  A Meta-Analysis of Electronic Word-of-Mouth Elasticity , 2015 .

[48]  Gal Oestreicher-Singer,et al.  Content or Community? A Digital Business Strategy for Content Providers in the Social Age , 2013, MIS Q..

[49]  Joon Koh,et al.  Sense of Virtual Community : Conceptual Framework and Empirical Validation , 2001 .

[51]  Eric K. Clemons,et al.  Special Section: Digital Economy and Information Technology Value , 2006, J. Manag. Inf. Syst..

[52]  Ritu Agarwal,et al.  Call for Papers - Information Systems Research Special Issue: The Interplay Between Digital and Social Networks , 2006, Inf. Syst. Res..

[53]  Mark Wallace,et al.  The Effects of the Social Structure of Digital Networks on Viral Marketing Performance , 2008 .

[54]  Björn Niehaves,et al.  Reconstructing the giant: On the importance of rigour in documenting the literature search process , 2009, ECIS.

[55]  Xiaoquan Zhang,et al.  How Do Social Media Shape the Information Environment in the Financial Market? , 2009, ICIS.

[56]  H. Raghav Rao,et al.  Research Note - Role of Social Media in Social Change: An Analysis of Collective Sense Making During the 2011 Egypt Revolution , 2015, Inf. Syst. Res..

[57]  D. Leidner,et al.  Stepping into the internet: new ventures in virtual worlds , 2011 .

[58]  Gang Wang,et al.  A Knowledge Adoption Model Based Framework for Finding Helpful User-Generated Contents in Online Communities , 2011, ICIS.

[59]  Moez Limayem,et al.  Team Collaboration in Virtual Worlds: Introduction to the Special Issue , 2012, J. Assoc. Inf. Syst..

[60]  Shahriar Akter,et al.  Big data analytics in E-commerce: a systematic review and agenda for future research , 2016, Electronic Markets.

[61]  David A. Bray,et al.  Second Life and Other Virtual Worlds: A Roadmap for Research , 2007, Commun. Assoc. Inf. Syst..

[62]  Johann Füller,et al.  Social Media Campaigns For New Product Introductions , 2013, ECIS.

[63]  Steve Sawyer,et al.  Exploring enterprise social systems & organisational change: implementation in a digital age , 2016, J. Inf. Technol..

[64]  Bin Gu,et al.  Competition Among Virtual Communities and User Valuation: The Case of Investing-Related Communities , 2007, Inf. Syst. Res..

[65]  Ricardo Buettner Getting a job via career-oriented social networking markets , 2017, Electron. Mark..

[66]  Victor C. M. Leung,et al.  A Service-Oriented Mobile Social Networking Platform for Disaster Situations , 2013, 2013 46th Hawaii International Conference on System Sciences.

[67]  Yong Tan,et al.  Effects of Different Types of Free Trials and Ratings in Sampling of Consumer Software: An Empirical Study , 2013, J. Manag. Inf. Syst..

[68]  Ritu Agarwal,et al.  Editorial - On the Intellectual Structure and Evolution of ISR , 2016, Inf. Syst. Res..

[69]  Frantz Rowe,et al.  What literature review is not: diversity, boundaries and recommendations , 2014, Eur. J. Inf. Syst..

[70]  Saonee Sarker,et al.  Web 2.0: A Definition, Literature Review, and Directions for Future Research , 2011, AMCIS.

[71]  Gerhard Schwabe,et al.  CSCW and Social Computing , 2015, Bus. Inf. Syst. Eng..

[72]  Klarissa Ting-Ting Chang,et al.  Social Networks and Transactive Memory in Human-Computer Interaction , 2005, ICIS.

[73]  Michael Koch,et al.  Interview with Jonathan Grudin on “Computer-Supported Cooperative Work and Social Computing” , 2015, Bus. Inf. Syst. Eng..

[74]  M. Talias,et al.  Antecedents and Outcomes of Exporter–Importer Relationship Quality: Synthesis, Meta-Analysis, and Directions for Further Research , 2014 .

[75]  Haejung Yun,et al.  A Meta-Analytic Review of Empirical Research on Online Information Privacy Concerns: Antecedents, Outcomes, and Moderators , 2014, ICIS.