About the authors

Dr Bor-Shiuan Cheng ( ) is Professor of Organisational Behaviour and Chairperson in the Department of Psychology, the National Taiwan University. He received his BA (1975), his MS (1977) and his PhD (1985) in psychology from the National Taiwan University. During his illustrious career he has received the National Science Council Outstanding Research Award and the Acer Best Scholar Award in Management Studies. He has also been postdoctoral fellow at the Institute of Industrial Relations, University of California at Berkeley, a visiting professor at the Judge Institute of Management Studies, University of Cambridge, UK and at the Euro-Asia and Comparative Management centre of INSEAD, France. Professor Cheng’s primary research interests include leadership, interorganisational networks, and organisational culture in Chinese organisations. He is also interested in the topics of organisational development and change and employee and customer satisfaction. He is the author or coauthor of many books and over fifty articles in learned journals, such as Personnel Psychology, the Journal of International Business Studies, Organizational Science, the Journal of Social Behavior and Personality, the Journal of Cross-Cultural Psychology and the Chinese Journal of Psychology. His most recent books are Management in Taiwan and China, 4 volumes (coedited with Kuo-long Huang and Chien-Chin Kuo) (Yuan-Liou, 1998), Organizational Culture: Analysis of Employee Level (Yuan-Liou, 2001), Organizational Behaviour Studies in Taiwan (Laureate, 2003), Leadership in Chinese Organizations (Laureate, 2005) and Paternalistic Leadership (Hwatai, 2006). He is the current executive editor of Indigenous Psychological Research in Chinese Societies, and consulting editor of the Asian Journal of Social Psychology and Management and Organization Review. Professor Cheng is also a Director of the Philips Quality Education Foundation, and consults for major corporations in the fields of organisational culture, organisational development, leadership, employee satisfaction and customer satisfaction in both Taiwan and China. He is an acknowledged leader in his field, serving as director of Division of Industrial and Commercial Psychology, the Taiwanese Psychological Association, is a Life Member of Clare Hall of the University of Cambridge, UK and is on