Uncharted Territoriality in Coproduction: The Motivations for 311 Reporting

[1]  Morten Jakobsen,et al.  Can Government Initiatives Increase Citizen Coproduction? Results of a Randomized Field Experiment , 2013 .

[2]  Jon L. Pierce,et al.  Collective psychological ownership within the work and organizational context: Construct introduction and elaboration , 2010 .

[3]  Jennifer S. Evans-Cowley Planning in the age of Facebook: the role of social networking in planning processes , 2010 .

[4]  M. Rosentraub,et al.  Coproduction, Equity, and the Distribution of Safety , 1984 .

[5]  Carol M. Werner,et al.  Social Cohesiveness, Territoriality, and Holiday Decorations , 1985 .

[6]  Y. Cabannes Participatory budgeting: a significant contribution to participatory democracy , 2004 .

[7]  Melissa Marschall Parent Involvement and Educational Outcomes for Latino Students , 2006 .

[8]  Gregg G. Van Ryzin,et al.  Correlates of Co-production: Evidence From a Five-Nation Survey of Citizens , 2013 .

[9]  Tim O'Reilly Government as a Platform , 2011, Innovations: Technology, Governance, Globalization.

[10]  M. Honingh,et al.  Restoring Trust Through the Co-Production of Public Services: A theoretical elaboration , 2014 .

[11]  Amy E. Lerman,et al.  Staying out of Sight? Concentrated Policing and Local Political Action , 2014 .

[12]  Taco Brandsen,et al.  Co-production, the third sector and the delivery of public services , 2006 .

[13]  S. Shahrabani,et al.  Factors affecting nurses’ decision to get the flu vaccine , 2009, The European Journal of Health Economics.

[14]  P. O’Campo,et al.  A brief observational measure for urban neighborhoods. , 2001, Health & place.

[15]  G. Brown Claiming a Corner at Work: Measuring Employee Territoriality in Their Workspaces , 2009 .

[16]  Yuk Fai Cheong,et al.  HLM 6: Hierarchical Linear and Nonlinear Modeling , 2000 .

[17]  J. Alford,et al.  Why Do Public-Sector Clients Coproduce? , 2002 .

[18]  Charles H. Levine,et al.  Citizenship and Service Delivery: The Promise of Coproduction , 1984 .

[19]  S. Percy,et al.  Citizen Participation in the Coproduction of Urban Services , 1984 .

[20]  Scott R. B. Minkoff,et al.  NYC 311 , 2016 .

[21]  J. Alford,et al.  Engaging Public Sector Clients: From Service-Delivery to Co-Production , 2009 .

[22]  R. Ardrey,et al.  The Territorial Imperative , 1966 .

[23]  Zoe Radnor,et al.  A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach , 2013 .

[24]  E. Ostrom Crossing the great divide: Coproduction, synergy, and development , 1996 .

[25]  Francesco Molinari,et al.  Making Sense of Gov 2.0 Strategies: “No Citizens, No Party” , 2010 .

[26]  Jeffrey L. Brudney,et al.  Coproduction of Government Services and the New Information Technology: Investigating the Distributional Biases , 2013 .

[27]  S. Osborne,et al.  It Takes Two to Tango? Understanding the Co‐Production of Public Services by Integrating the Services Management and Public Administration Perspectives , 2013 .

[28]  Ralph B. Taylor,et al.  The physical environment of street crime: Defensible space, territoriality and incivilities. , 1993 .

[29]  J. L. Pierce,et al.  Toward a Theory of Psychological Ownership in Organizations , 2001 .

[30]  James L. Perry,et al.  Antecedents of Public Service Motivation , 1997 .

[31]  W. Fischel The Homevoter Hypothesis: How Home Values Influence Local Government Taxation, School Finance, and Land-Use Policies , 2001 .

[32]  Daniel Tumminelli O'Brien,et al.  Managing the Urban Commons , 2012, Human nature.

[33]  J. Fodor The Modularity of mind. An essay on faculty psychology , 1986 .

[34]  Melissa Marschall,et al.  Citizen Participation and the Neighborhood Context: A New Look at the Coproduction of Local Public Goods , 2004 .

[35]  Paul G. Lewis,et al.  Municipal Institutions and Voter Turnout in Local Elections , 2003 .

[36]  Graham Brown,et al.  Incivilities, place attachment and crime: Block and individual effects , 2004 .

[37]  Ronald O. Pitner,et al.  Making neighborhoods safer: Examining predictors of residents' concerns about neighborhood safety , 2012 .

[38]  John Clayton Thomas Citizen, customer, partner : engaging the public in public management , 2012 .

[39]  Thomas B. Lawrence,et al.  Territoriality in Organizations , 2005 .

[40]  Barbara B. Brown,et al.  THE HOME AND IDENTITY DISPLAY: INTERPRETING RESIDENT TERRITORIALITY FROM HOME EXTERIORS , 1996 .

[41]  Mark Snyder,et al.  The Motivations to Volunteer , 1999 .

[42]  D. Cepiku,et al.  Co-Production in Developing Countries: Insights from the community health workers experience , 2014 .

[43]  C. Hood A PUBLIC MANAGEMENT FOR ALL SEASONS , 1991 .

[44]  Eric Gordon,et al.  Caring about the community, counteracting disorder: 311 reports of public issues as expressions of territoriality , 2014 .

[45]  Simon Calmar Andersen,et al.  Coproduction and Equity in Public Service Delivery , 2013 .

[46]  T. Bovaird Beyond Engagement and Participation: User and Community Coproduction of Public Services , 2007 .

[47]  R Core Team,et al.  R: A language and environment for statistical computing. , 2014 .

[48]  Jeremy R. Levine,et al.  From Political to Material Inequality: Race, Immigration, and Requests for Public Goods , 2014 .

[49]  Elinor Ostrom,et al.  Metropolitan Reform: Propositions Derived From Two Traditions. , 1972 .

[50]  D. O’Brien,et al.  Custodians and Custodianship in Urban Neighborhoods , 2015 .

[51]  Bradley E. Wright,et al.  Public-Sector Work Motivation: A Review of the Current Literature and a Revised Conceptual Model , 2001 .

[52]  Gordon P. Whitaker Coproduction: Citizen Participation in Service Delivery , 1980 .

[53]  C. Coulton,et al.  Mapping Residents' Perceptions of Neighborhood Boundaries: A Methodological Note , 2001, American journal of community psychology.

[54]  E. Ostrom,et al.  CONSUMERS AS COPRODUCERS OF PUBLIC SERVICES: SOME ECONOMIC AND INSTITUTIONAL CONSIDERATIONS , 1981 .

[55]  D. O’Brien,et al.  311 hotlines, territoriality, and the collaborative maintenance of the urban commons: Examining the intersection of a coproduction policy and evolved human behavior. , 2016 .

[56]  Anuradha Joshi,et al.  Institutionalised Co-production: Unorthodox Public Service Delivery in Challenging Environments , 2004 .

[57]  Stephen P. Osborne,et al.  Delivering Public Services: Time for a new theory? , 2010 .

[58]  Arend Lijphart Unequal Participation: Democracy's Unresolved Dilemma Presidential Address, American Political Science Association, 1996 , 1997, American Political Science Review.

[59]  Dietmar Offenhuber Infrastructure legibility—a comparative analysis of open311-based citizen feedback systems , 2015 .

[60]  Arend Lijphart Unequal Participation: Democracy's Unresolved Dilemma , 1996 .

[61]  Eric Gordon,et al.  Playful Civic Learning: Enabling Lateral Trust and Reflection in Game-based Public Participation , 2014 .

[62]  J. Fodor,et al.  The Modularity of Mind: An Essay on Faculty Psychology , 1984 .

[63]  F. Thompson Managing Coprovision: Using Expectancy Theory to Overcome the Free-Rider Problem , 2008 .