Mobile customer model with retrials

A cellular system consisting of small zones is studied. Since their zones are small, the change of the number of mobile customers in a cell influences the performance. The hand-off failure probability and blocking probability may be important as the performance measures. In this paper, we consider the retrial behavior of customers who meet the hand-off failure and blocking. We classify customers into three types: the retrial resignation type, the ordinary retrial type and the persistent retrial type. We evaluate the effect of the existence of mobile customers with retrials.