IntelWiki: Recommending Resources to Help Users Contribute to Wikipedia

We describe an approach to facilitating user-generated content within the context of Wikipedia. Our approach, embedded in the IntelWiki prototype, aims to make it easier for users to create or enhance the free-form text in Wikipedia articles by: i) recommending potential reference materials, ii) drawing the users’ attention to key aspects of the recommendations, and iii) allowing users to consult the recommended materials in context. A laboratory evaluation with 16 novice Wikipedia editors revealed that, in comparison to the default Wikipedia design, IntelWiki’s approach has positive impacts on editing quantity and quality, and perceived mental load.

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