Visual behaviour in searching information: A preliminary eye tracking study

Human Computer Interaction (HCI) is a discipline that has progressed to establish a smooth understanding between humans and computers for effective visual searchability, accessibility and usability. With a lot of advances in search engine technology, only a few studies have examined how the results are viewed from the perspective of end users from different regions. The main aim of this research is to investigate and explore whether there are cultural variations in visual search behaviour and eye movements on Search Engine Results Page (SERP) between two different cultures (Arabic and English), using the eye-tracking method in order to provide insights for global implementations of search engines. This research also aims to explore to what extent users with a different language and cultural background differ in their visual search behaviour, performance and satisfaction when they are searching SERP with different layout and tasks. As a preliminary study, a controlled eye-tracking experiment was conducted to explore and evaluate the visual search behaviour of Arabs and English when searching through the Google result Pages. The preliminary results provide new insights into the differences in visual search behaviours and eye movements between participants from the Middle East and the United Kingdom.

[1]  Anna Prisacari,et al.  Using Eye-Tracking to Test and Improve Website Design , 2013, HCI.

[2]  Annegret M. Gross Search Engine Behavior and Satisfaction of Arab Students from a User Perspective , 2014 .

[3]  Richard L. Gregory Eye and Brain: The Psychology of Seeing - Fifth Edition , 1997 .

[4]  Katharina Reinecke,et al.  Quantifying visual preferences around the world , 2014, CHI.

[5]  Lori Lorigo,et al.  Eye Monitoring in Online Search , 2008 .

[6]  Karl F. MacDorman,et al.  THE INFLUENCE OF HOLISTIC AND ANALYTIC COGNITIVE STYLES ON ONLINE INFORMATION DESIGN: Toward a communication theory of cultural cognitive design , 2008 .

[7]  Edward Cutrell,et al.  An eye tracking study of the effect of target rank on web search , 2007, CHI.

[8]  Thorsten Joachims,et al.  In Google We Trust: Users' Decisions on Rank, Position, and Relevance , 2007, J. Comput. Mediat. Commun..

[9]  Tommy Strandvall,et al.  Eye Tracking in Human-Computer Interaction and Usability Research , 2009, INTERACT.

[10]  R. Nisbett,et al.  Culture and Cognition , 2002 .

[11]  Anne P. Massey,et al.  Cultural differences in the online behavior of consumers , 2002, CACM.

[12]  Susan T. Dumais,et al.  Individual differences in gaze patterns for web search , 2010, IIiX.

[13]  Sorin Adam Matei,et al.  Cultural Cognitive Style and Web Design: Beyond a Behavioral Inquiry into Computer-Mediated Communication , 2005, J. Comput. Mediat. Commun..

[14]  Sanjay Kumar Dubey,et al.  Analysis of eye tracking techniques in usability and HCI perspective , 2014, 2014 International Conference on Computing for Sustainable Global Development (INDIACom).

[15]  Bing Pan,et al.  The determinants of web page viewing behavior: an eye-tracking study , 2004, ETRA.

[16]  Aga Bojko,et al.  Eye Tracking the User Experience: A Practical Guide to Research , 2013 .

[17]  Edward Cutrell,et al.  What are you looking for?: an eye-tracking study of information usage in web search , 2007, CHI.

[18]  M. Graff,et al.  Cognitive Style and Cross Cultural Differences in Internet Use and Computer Attitudes , 2004 .

[19]  Robert D. Macredie,et al.  Cognitive styles and hypermedia navigation: Development of a learning model , 2002, J. Assoc. Inf. Sci. Technol..