Technology and Transformation in the American Electric Utility Industry by Richard F. Hirsh (review)

Preface Acknowledgment of financial support Introduction Part I. Progress and Culture: 1. Managerial and technological foundations 2. Establishment of a management culture 3. Manufacturers and technological progress before World War II 4. Postwar strategies of utilities and manufacturers 5. Utilities' role in technological progress 6. The mid-1960s: at the pinnacle of success Part II. Stasis: 7. Technical limits to progress in the 1960s and 1970s 8. Design deficiencies and faulty technology 9. Maelstroms and management malaise 10. Criticisms of utility research and development 11. The mid-1970s: near the bottom Part III. Accommodating Stasis: 12. Understanding values: the basis for a new consensus 13. The search for new technology Part IV. Conclusion: 14. History and the management of technology Appendices Bibliographic note Notes Index.