A SYSTEMATIC REPOSITORY OF KNOWLEDGE ABOUT HANDLING EXCEPTIONS IN BUSINESS PROCESSES

A critical challenge to creating effective business processes is allowing them to operate effectively in environments where failures (‘exceptions’) can occur. An important barrier to achieving this has been the lack of systematized dissemination of exception handling techniques. This paper describes the MIT Exception Repository, a semi-formal Web-accessible repository, built as an augmentation of the MIT Process Handbook, that is designed to address this challenge directly by enabling learning about, adding to, and exploiting business process exception handling expertise.

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