Line manager involvement in HRM: an inside view

Although line managers have always been involved in managing human resources (HR), it is within human resource management (HRM) that their involvement has been placed centre‐stage as a core element of an HR approach. This article reports findings from 40 interviews with line managers on their experiences in handling HR work that has been devolved to them, from a study of three different UK work organisations. The study finds that significant organisational benefits and costs exist from involving the line in HR work. The article concludes that participation of both line and HR managers in HRM needs to be re‐assessed, as line involvement in HRM is a problematic initiative for organisations to adopt.

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