BPR for Developing Information Systems - a Case Study

The use of BPR techniques in CIS development is useful in the strategy, analysis and requirements definition phases, but only if it is part of a business wide quality improvement initiative. Its major strengths lie in techniques for balanced empowerment of stakeholders and levelling of power from an hierarchical base point. In addition, using BPR techniques in CIS development may impact positively on the quality of the CIS.