Communicating across cultures in cyberspace

Research about Group Support Systems and the design of these group support technologies is mainly based on western cul­ ture and takes little explicit account of other cultures. While the re­ search reveals promising results on the effectiveness of these technolo­ gies, the research results, and the technologies themselves may be less effective when applied directly to different cultures or cross-cultural situations. These cultures may require different forms or styles of group support. Indonesian culture has a relatively high power dis­ tance, low individualism, and weak uncertainty avoidance. A n o n y m i ­ ty as one of the GSS capabilities has been used to reduce power dis­ tance effects. However, in some cultures the use of anonymity might have negative impacts. This paper presents another GSS capability to avoid the use of anonymity and reducing the negative effects of high power distance during asynchronous pre-meeting.

[1]  Michael Dahan.  Between a Rock and a Hard Place: The Changing Public Sphere of Palestinian Israelis , 2003, J. Comput. Mediat. Commun..

[2]  Michael S. Wilson,et al.  Cultural considerations in online instruction and learning , 2001 .

[3]  José L. Abdelnour-Nocera.  Ethnography and Hermeneutics in Cybercultural Research Accessing IRC Virtual Communities , 2002, J. Comput. Mediat. Commun..

[4]  D. Pargman.  Reflections on Cultural Bias and Adaptation , 1999 .

[5]  Soraj Hongladarom,et al.  Global culture, local cultures and the internet: The Thai example , 2005, AI & SOCIETY.

[6]  Sara Kiesler.  Culture of the Internet , 1997 .

[7]  Louise Postma.  A Theoretical Argumentation and Evaluation of South African Learners' Orientation towards and Perceptions of the Empowering Use of Information , 2001, New Media Soc..

[8]  K. Ruhleder.  ‘Pulling down’ Books vs. ‘Pulling Up’ Files: Textual Databanks and the Changing Culture of Classical Scholarship , 1994 .

[9]  Elke Duncker.  Cross-cultural usability of computing metaphors: do we colonise the minds of indigenous web users? , 2002 .

[10]  Donna Gibbs,et al.  Cyberlines 2.0: Languages and cultures of the internet , 2006 .

[11]  Carleen F. Maitland,et al.  Global diffusion of interactive networks: The impact of culture , 2005, AI & SOCIETY.

[12]  Anita Pincas,et al.  Culture, cognition and communication in global education , 2001 .

[13]  Daniel Ang,et al.  Cultural Issues in the Design of Technology-Enhanced Learning Systems , 1999, Br. J. Educ. Technol..

[14]  A. Stander.  BRIDGING THE GAP Issues in The Design of Computer User Interfaces for Multicultural Communities , 1998 .

[15]  Sandi Michele de Oliveira,et al.  Breaking Conversational Norms on a Portuguese Users Network: Men as Adjudicators of Politeness? , 2006, J. Comput. Mediat. Commun..

[16]  C. Werry.  Linguistic and interactional features of Internet relay chat , 1996 .

[17]  S. Gill.  The Cultural Interface: The Role of Self , 1998 .

[18]  Yukiko Nishimura,et al.  Linguistic Innovations and Interactional Features of Casual Online Communication in Japanese , 2006, J. Comput. Mediat. Commun..

[19]  Craig Howe.  Cyberspace Is No Place for Tribalism. , 1998 .

[20]  Anna Cicognani,et al.  On the linguistic nature of cyberspace and virtual communities , 1998, Virtual Reality.

[21]  N. Sussman,et al.  Sex and power: gender differences in computer-mediated interactions , 2000 .

[22]  Fahri Yetim,et al.  A meta-communication model for structuring intercultural communication action patterns , 2001, SIGG.

[23]  F. Sudweeks,et al.  Technologies of Despair and Hope: Liberatory Potentials and Practices of Cmc in the Middle East , 2006 .

[24]  Susana M. Sotillo.  Discourse Functions and Syntactic Complexity in Synchronous and Asynchronous Communication , 2000 .

[26]  E. Hall,et al.  The Hidden Dimension , 1970 .

[27]  Linda Ziegahn.  ‘Talk’ about culture online: The potential for transformation , 2001 .

[28]  M. Poster,et al.  Virtual ethnicity: tribal identity in an age of global communications , 1998 .

[29]  C. Ess.  First Looks: CATaC '98 , 1998 .

[30]  Gene Kinnaly.  Netiquette: The Rules of the Road for Effective Internet Communication. , 1997 .

[31]  S. Dawson.  Keywords: a Vocabulary of Culture and Society , 1976 .

[32]  Hsi-Yao Su,et al.  The Multilingual and Multi-Orthographic Taiwan-Based Internet: Creative Uses of Writing Systems on College-Affiliated BBSs , 2006, J. Comput. Mediat. Commun..

[33]  Cora J. Voyageur.  Ready, Willing, and Able: Prospects for Distance Learning in Canada's First Nations Community. , 2001 .

[34]  Peter Sy.  Barangays of IT , 2001, New Media Soc..

[35]  Glenn Russell,et al.  Cyberspace and school education , 1999 .

[36]  T. Bates.  International distance education: Cultural and ethical issues , 2001 .

[37]  Johanna E. Cena.  Bridging Gaps Between Cultures, Classrooms and Schools , 2000, J. Educ. Technol. Soc..

[38]  James A. Danowski,et al.  Making a Global Community on the Net -- Global Village or Global Metropolis?: A Network Analysis of Usenet Newsgroups , 2006, J. Comput. Mediat. Commun..

[39]  Nasrin Rahmati.  The impact of Cultural Values on Computer Mediated Groupwork , 2000 .

[40]  T. Jordan.  Cyberpower: The culture and politics of cyberspace and the Internet , 1999 .

[41]  A. Turk,et al.  Culture and participation in the development of CMC: Indigenous cultural information system case study , 1998 .

[42]  Fred D. Davis.  Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[43]  Kewen Zhang,et al.  The Internet and Ethnic Press: A Study of Electronic Chinese Publications , 1999, Inf. Soc..

[44]  Markus Kötter,et al.  Negotiation of Meaning and Codeswitching in Online Tandems , 2003 .

[45]  John Law,et al.  Shaping technology building society: studies in socio-technical change , 1993 .

[46]  Michael F. Brown.  Can Culture Be Copyrighted?1 , 1998, Current Anthropology.

[47]  George Albert Gladney.  Some enduring issues of cyberspace technology: A medium theory perspective , 1996 .

[48]  Gitte Stald,et al.  Global encounters : media and cultural transformation , 2002 .

[49]  Lisa A. Ennis.  Dark Fiber: Tracking Critical Internet Culture , 2003, J. Assoc. Inf. Sci. Technol..

[50]  Stephen A. R. Scrivener,et al.  Applying and testing an approach to design for culturally diverse user groups , 2000, Interact. Comput..

[51]  Stephen A. Webb.  Visions of excess: Cyberspace, digital technologies and new cultural politics , 1998 .

[52]  Robert Hassan,et al.  GLOBALIZATION: INFORMATION TECHNOLOGY AND CULTURE WITHIN THE SPACE ECONOMY OF LATE CAPITALISM , 1999 .

[53]  Jose Abdelnour-Nocera.  Context and culture in human computer interaction: usable does not mean senseful , 2002 .

[54]  B. Street.  Literacy in Theory and Practice , 1984 .

[55]  J. Roche.  Interkulturelle Sprachdidaktik : eine Einführung , 2001 .

[56]  "To Boldly Go (Where No Man Has Gone Before)": Women and Politics in Cyberspace , 1997 .

[57]  Kathleen Odell Korgen,et al.  Internet Use Among College Students: Are There Differences By Race/Ethnicity? , 2001 .

[58]  Susan C. Herring,et al.  Introduction: The Multilingual Internet , 2003, J. Comput. Mediat. Commun..

[59]  Mike Davis.  Fragmented by Technologies: A Community in Cyberspace. , 1997 .

[60]  Mark R. Freiermuth,et al.  Native Speakers or Non-Native Speakers: Who Has the Floor? Online and Face-to-Face Interaction in Culturally Mixed Small Groups , 2001 .

[61]  Aaron Marcus,et al.  Cultural Dimensions and Global Web User-Interface Design , 2000 .

[62]  Greg Smith,et al.  Addressivity and Sociability in “Celtic Men” , 1998 .

[63]  Jose Abdelnour-Nocera.  Virtual environments as spaces of symbolic construction and cultural identity , 1998 .

[64]  N. Baym.  The emergence of on-line community , 1998 .

[65]  T. Jordan.  Language and Libertarianism: The Politics of Cyberculture and the Culture of Cyberpolitics , 2001 .

[66]  Paul. F. Tully.  Cross-cultural Issues Affecting Information Technology Use in Logistics , 1998 .