A Framework for the Production and Analysis of Hospital Quality Indicators

Quality indicators are fundamental to health care managers as they can give valuable insight into how care is being delivered. Quality indicators are measures of health care quality that can make use of readily available hospital administrative data (e.g. inpatient data). This paper describes the development of a framework for the production and analysis of hospital quality indicators. The framework includes a set of national and international evaluated measures that can be calculated using already available data. The developed web-based framework is intuitive, user-friendly and is being continuously improved using users' feedback. It considers risk factors and allows comparing measures between time periods and also between hospitals and regions (benchmarking).

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