An investigation of transitional management problems for the NSTS at NASA, executive summary

A summary is given of the work of the University of Houston research team for the third quarter of effort in a yearly grant for the National Space Transportation System (NSTS). As such it serves as a resting place for the ideas and concepts developed this quarter with the collaboration of the Management Integration Offices of NASA. Another objective is the hope that the report will help to stimulate the healthy problem solving process already present at NASA. The main goal of the contractual work is to help NASA to find ways and means of moving into a truly operational era with the shuttle program. This work is a continuation of early work and the reader is encouraged to read the final reports of earlier years. Chapter One of the report is an introduction. Chapter Two deals with industrial adaptation and is in two parts: theory and application. In the theory section, impressions of the management system immediately after reflight are discussed. A key issue, in the author's opinion is the seeming lack of purpose of the program. The application section has six appendices: 1988 Demographic Survey, Field Notes of Interview with HL/P South Texas Nuclear Project, a comparison of the Agendas of the current manager with that of a previous manager, a note on compartmentalization to assist in manifesting, a study on launch prediction for STS-26, and a discussion of a statistical decision-making course for upper level managers. Chapter Three deals with theoretical results returned on flow shop scheduling which will be of use downstream. Chapter Four deals with a statistical model developed to predict the flight rate in future years and indicates the program will have trouble making its schedule. Chapter Five covers the constructural effort and shows the work to be on schedule.