Incorporating Patient Generated Health Data into Chronic Disease Management: A Human Factors Approach

Understanding the relationships between technology design and Human Factors can help overcome barriers to incorporating patient generated health data (PGHD) into the day-to-day management of chronic disease. User Centered Design (UCD), a Human Factors approach that frames technology design in terms of users, tasks and contexts, can help developers to understand barriers to incorporating PGHD into patient and provider workflows and into electronic health record systems (EHR-S). An example of the application of UCD is presented within the context of primary care delivery for a hypothetical patient with Hypertension/Type II Diabetes Mellitus (DM2), with a focus on barriers and design issues inherent in incorporating PGHD into the EHR and into practice workflow. The results of a field trial are presented as an application of the UCD methodology in the evolution of a mobile application for collecting and using PGHD for patient disease monitoring.

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