기술경영(Technology Management)과 정보관리

Hope for the City, a non-profit organization in a major metropolitan area, collects surplus medical supplies for distribution to those in need. Sorting donated medical supplies was difficult for those without a medical background due item identification and too many categories. This caused a backlog in the supply chain and hindered the reuse potential of donated goods. This project's objectives were to reduce backlog by increasing sorting efficiency, create training for volunteers, eliminate the stockpile, and decrease trash. A systematic analysis was done to map current medical supply sorting practices, and most of the goals were achieved through the creation of visual aids, nomenclature revisions, standardized procedures and a training video. The results of this project should significantly impact the daily operations of Hope for the City.