The role of real estate assets in supporting the fulfilment of corporate business plans: key organisational variables for an integrated resource management framework

The focus of the research was to provide a business perspective to the role of real estate assets in supporting the fulfilment of corporate business plans. Based on a comprehensive survey of published literature and a series of in‐depth interviews of corporate real estate/facilities managers, an integrating resource management framework was developed to model the nature of interactions between strategic business planning and operational asset management in an organisational setting. The study supports the view that research efforts aimed at improving management effectiveness of the operational real estate asset base must be channelled to provide frameworks or models that promote understanding to all parties involved in the process, from a knowledge base that aims to define better: the operational requirements of core business(es); the key real estate and facilities service attributes; and options evaluation to meet dynamic changes.