Representation of online image of tourist destination: a content analysis of Huangshan

ABSTRACT Online image of tourist destination has emerged as a crucial element in the construction of tourist destination image. The destination, along with the online tourism marketers, plays an increasingly significant role in forming online image of tourist destination. This study takes Huangshan as an example and collects photographic and textual information of Huangshan from its official online media and online tourism marketers. Built upon the semiotic theory, content analysis, and visual analysis are employed to explore the online image of Huangshan. The analysis comprises the coding manual formation, coding check, and formal encoding. The results indicate that online image of tourist destination of Huangshan is composed of three elements, that is, tourism resources, tourism facilities, and tourism services, which further comprise several secondary elements. Different information sources with different demonstration focuses of online image of tourist destination elements are different. Consistency tendency is in common among the demonstration of online image of tourist destination elements in different media forms.

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