Managing project problem‐solving patterns

Purpose – The purpose of this paper is to present a process for managing project problem‐solving patterns. It focuses on shifting the emphasis of project teams toward a more collaborative and knowledge‐based style of dealing with challenges to project performance. The methods proposed in this paper encourage project managers to integrate processes for becoming more agile by tapping into lesson learned and knowledge gained to create higher quality solutions to problems.Design/methodology/approach – This paper proposes a conceptual framework for recognizing problem‐solving patterns and transforming problem solving from an individual passive event to a more open, agile active, systemic process. Several actual case examples are provided to illustrate applications.Findings – The paper examines how taking a more open approach to problem solving in projects leads to better solutions. The proposed method and lessons from actual cases offer support to these proposals.Research limitations/implications – The propose...

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