Evaluating Adoption of Emerging IT for Corporate IT Strategy: Developing a Model Using a Qualitative Method

The acquisition and evaluation of new technologies is critical to the development of a timely IT strategy. We report the findings of a four round Delphi study designed to elicit a cohesive set of issues that affect an IT executive's decision to adopt an emerging IT into corporate IT strategy. Based on the results, we present the Emerging Information Technology Evaluation Model, which IT executives and academicians can use to support a strategic adoption decision.

[1]  Sree Nilakanta,et al.  Implementation of Electronic Data Interchange: An Innovation Diffusion Perspective , 1994, J. Manag. Inf. Syst..

[2]  Ritu Agarwal,et al.  Organizational Mechanisms for Enhancing User Innovation in Information Technology , 1999, MIS Q..

[3]  R. Taylor,et al.  Defining Computer Information Needs for Small Business: A Delphi Method , 1985 .

[4]  M. Porter.  Competitive Advantage: Creating and Sustaining Superior Performance , 1985 .

[5]  Clayton M. Christensen,et al.  Meeting the Challenge of Disruptive Change , 2000 .

[6]  Cidambi Srinivasan,et al.  Strategic information systems planning: too little or too much? , 2003, J. Strateg. Inf. Syst..

[7]  S. Paliwoda.  Predicting the Future Using Delphi , 1983 .

[8]  Ephraim R. McLean,et al.  Key Issues for IT Executives , 2004, MIS Q. Executive.

[9]  Ron Peters,et al.  Technology: toys or tools?: Results of a Dutch Delphi study , 1993, Inf. Manag..

[10]  Suzanne D. Pawlowski,et al.  The Delphi method as a research tool: an example, design considerations and applications , 2004, Inf. Manag..

[11]  Frédéric Dalsace,et al.  Brand Magic: Harry Potter marketing”, Harvard Business Review, février 2007, vol. 85, n° 2 , 2007 .

[12]  Yolande E. Chan.  Why Haven't We Mastered Alignment? The Importance of the Informal Organization Structure , 2002, MIS Q. Executive.

[13]  Vincent S. Lai,et al.  ISDN: ADOPTION AND DIFFUSION ISSUES: An Empirical Investigation , 1993 .

[14]  S. Siegel,et al.  Nonparametric Statistics for the Behavioral Sciences , 2022, The SAGE Encyclopedia of Research Design.

[15]  E. R. Doke,et al.  Decision variables for selecting prototyping in information systems development: A Delphi study of MIS managers , 1995, Inf. Manag..

[16]  A. H. Schainblatt,et al.  The Researcher and The Manager: A Dialectic of Implementation , 1965 .

[17]  W. E. Riggs,et al.  The Delphi technique: An experimental evaluation , 1983 .

[18]  Eric K. Clemons,et al.  Sustaining IT Advantage: The Role of Structural Differences , 1991, MIS Q..

[19]  J. Daniel Couger.  Key human resource issues in IS in the 1990s: Views of IS executives versus human resource executives , 1988, Inf. Manag..

[20]  Robert Heckman.  Strategic Information Technology Planning and the Line Manager's Role , 2003, Inf. Syst. Manag..

[21]  Bill Dickinson.  Be nimble, be quick , 1995 .

[22]  Fred Niederman,et al.  Information Systems Management Issues for the 1990s , 1991, MIS Q..

[23]  Carl M. Rebman,et al.  Emerging information technologies: developing a timely IT strategy , 2005, CACM.

[24]  Elihu Katz,et al.  The Social Itinerary of Technical Change: Two Studies on the Diffusion of Innovation , 1961 .

[25]  William R. King,et al.  The evaluation of strategic information system planning , 1994, Inf. Manag..

[26]  Viswanath Venkatesh,et al.  Why Don't Men Ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior , 2000, MIS Q..

[27]  R. Zmud,et al.  Information technology implementation research: a technological diffusion approach , 1990 .

[28]  Ricardo Colomo Palacios,et al.  A Qualitative Study of Hard Decision Making in Managing Global Software Development Teams , 2010, Inf. Syst. Manag..

[29]  Albert H. Segars,et al.  Strategic Information Systems Planning Success: An Investigation of the Construct and Its Measurement , 1998, MIS Q..

[30]  N. Dalkey,et al.  An Experimental Application of the Delphi Method to the Use of Experts , 1963 .

[31]  Henry C. Lucas,et al.  Disruptive technology: how Kodak missed the digital photography revolution , 2013 .

[32]  James C. Wetherbe,et al.  Key Issues in Information Systems Management: 1994-95 SIM Delphi Results , 1996, MIS Q..

[33]  Benjamin T. Hazen,et al.  Supply chain innovation diffusion: going beyond adoption , 2012 .

[34]  James C. Wetherbe,et al.  The Adoption of Spreadsheet Software: Testing Innovation Diffusion Theory in the Context of End-User Computing , 1990, Inf. Syst. Res..

[35]  E. Rogers,et al.  Diffusion of innovations , 1964, Encyclopedia of Sport Management.

[36]  Clayton M. Christensen.  The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail , 2013 .

[37]  Jerry N. Luftman.  Key Issues for IT Executives 2004 , 2005, MIS Q. Executive.

[38]  Oscar Gutierrez,et al.  Experimental techniques for information requirements analysis , 1989, Inf. Manag..

[39]  Izak Benbasat,et al.  Integrating Diffusion of Innovations and Theory of Reasoned Action models to predict utilization of information technology by end-users , 1996 .

[40]  Daniel A. Levinthal,et al.  ABSORPTIVE CAPACITY: A NEW PERSPECTIVE ON LEARNING AND INNOVATION , 1990 .

[41]  M. Tushman,et al.  Ambidextrous Organizations: Managing Evolutionary and Revolutionary Change , 1996 .

[42]  Varun Grover,et al.  An empirical evaluation of stages of strategic information systems planning: patterns of process design and effectiveness , 2005, Inf. Manag..

[43]  Blaize Horner Reich,et al.  IT alignment: what have we learned? , 2007, J. Inf. Technol..

[44]  Fred D. Davis.  Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[45]  Albert L. Lederer,et al.  Coping with rapid changes in IT , 2001, Commun. ACM.

[46]  Jon Iden,et al.  Setting the Stage for a Successful ITIL Adoption: A Delphi Study of IT Experts in the Norwegian Armed Forces , 2010, Inf. Syst. Manag..

[47]  Petter Gottschalk,et al.  Implementation predictors of strategic information systems plans , 1999, Inf. Manag..

[48]  Tor J. Larsen,et al.  Middle Managers' Contribution to Implemented Information Technology Innovation , 1993, J. Manag. Inf. Syst..

[49]  M. L. Levin,et al.  Traditions of Research on the Diffusion of Innovation , 1963 .

[50]  Chris F. Kemerer,et al.  The Illusory Diffusion of Innovation: An Examination of Assimilation Gaps , 1999, Inf. Syst. Res..

[51]  Diomidis Spinellis,et al.  Barriers to the Adoption of B2B e-Marketplaces by Large Enterprises: Lessons Learned From the Hellenic Aerospace Industry , 2011, Inf. Syst. Manag..

[52]  Luís Ferreira Pires,et al.  Business Intelligence and Service-oriented Architecture: A Delphi Study , 2010, Inf. Syst. Manag..

[53]  John Rohrbaugh,et al.  Improving the quality of group judgment: Social judgment analysis and the Delphi technique. , 1979 .

[54]  L. G. Tornatzky,et al.  Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings , 1982, IEEE Transactions on Engineering Management.

[55]  Varun Grover,et al.  Strategic Information Systems Planning: Planning System Dimensions, Internal Coalignment, and Implications for Planning Effectiveness , 1998 .

[56]  Patrick Y. K. Chau,et al.  An Empirical Assessment of a Modified Technology Acceptance Model , 1996, J. Manag. Inf. Syst..

[57]  Jean-Noël Ezingeard,et al.  Information Assurance and Corporate Strategy: A Delphi Study of Choices, Challenges, and Developments for the Future , 2011, Inf. Syst. Manag..

[58]  James C. Wetherbe,et al.  Key issues in information systems management , 1987 .

[59]  M. Tushman,et al.  The ambidextrous organization. , 2004, Harvard business review.

[60]  David H. Gustafson,et al.  Group Techniques for Program Planning: A Guide to Nominal Group and Delphi Processes , 1976 .

[61]  Michael E. Raynor,et al.  The Innovator's Solution: Creating and Sustaining Successful Growth , 2003 .

[62]  Ritu Agarwal,et al.  The Role of Innovation Characteristics and Perceived Voluntariness in the Acceptance of Information Technologies , 1997 .

[63]  Varun Grover,et al.  Important Strategic and Tactical Manufacturing Issues in the 1990s , 1994 .