Strategic it use through the adaptation and incorporation of business-IT alignment models

The seamless integration of business and manufacturing processes is a difficult task that can be facilitated through IT consulting services. However, if the structure of these services fails to consider the problems of aligning IT and business, this might affect their effectiveness. This paper presents a methodology to systematize IT consulting services that are obtained by modelling a process system in a pattern that adapts and incorporates a set of reference models to align IT and business. Alignment models are analyzed by the conceptualization of what we call the features of the IT consulting services. To validate the methodology we have defined a process based on a case study method which has been applied in Cuban enterprises in the food production sector.

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