OVERALL PERFORMANCE MEASUREMENT IN A SUPPLY CHAIN

Abstract This study deals with the supply chain SC overall performance expression. The approach is based on the main processes of the SCOR model. In the industrial practice, performance expressions are defined w.r.t. each process; and the overall performance is neither expressed for each company, nor for the whole SC. It induces a complexity in the scorecards analysis. In this view, the MACBETH formalization of the overall expression with an aggregation approach is proposed. More precisely, the Choquet integral operator is adopted to model mutual interactions between processes. The expression of a bearing's manufacturer performance illustrates the proposition.

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