Training Computer Personnel

The historical growth of industry involved and largely depended on the substitution of machine power for muscular effort. But industry's growth entailed the proliferation of the clerical procedures needed for the control of business activity. Armies of white collar workers process, file, amend, and pass on millions of papers every day. Few of these activities involve change of policy: almost all may be called routine or menial mental procedures conforming to management requirements. The equipment and systems for the substitution of machine power for menial ‘mental’ effort are at hand — but an education and training bottleneck exists in the supply of personnel to operate them