The Business Perspective on Cloud Computing - A Literature Review of Research on Cloud Computing

This literature review synthesized the existing research on cloud computing from a business perspective by investigating 60 sources and integrates their results in order to offer an overview about the existing body of knowledge. Using an established framework our results are structured according to the four dimensions following: cloud computing characteristics, adoption determinants, governance mechanisms, and business impact. This work reveals a shifting focus from technological aspects to a broader understanding of cloud computing as a new IT delivery model. There is a growing consensus about its characteristics and design principles. Unfortunately, research on factors driving or inhibiting the adoption of cloud services, as well as research investigating its business impact empirically, is still limited. This may be attributed to cloud computing being a rather recent research topic. Research on structures, processes and employee qualification to govern cloud services is at an early stage as well.

[1]  Michael A. Cusumano,et al.  Cloud computing and SaaS as new computing platforms , 2010, CACM.

[2]  Nils Joachim,et al.  A Literature Review of Research on Service-Oriented Architectures (SOA): Characteristics, Adoption Determinants, Governance Mechanisms, and Business Impact , 2011, AMCIS.

[3]  Hao Wang,et al.  Buyer Uncertainty and Two-Part Pricing: Theory and Applications , 2010, Manag. Sci..

[4]  Dave Durkee,et al.  Why cloud computing will never be free , 2010, ACM Queue.

[5]  Tim S. McLaren,et al.  Analyzing Enterprise Systems Delivery Modes for Small and Medium Enterprises , 2010, AMCIS.

[6]  BrynjolfssonErik,et al.  Cloud computing and electricity , 2010 .

[7]  Shirley Gregor,et al.  The Nature of Theory in Information Systems , 2006, MIS Q..

[8]  Martin Campbell-Kelly,et al.  Historical reflectionsThe rise, fall, and resurrection of software as a service , 2009, CACM.

[9]  Sixto Ortiz The Problem with Cloud-Computing Standardization , 2011, Computer.

[10]  Rajkumar Buyya,et al.  An Effective Architecture for Automated Appliance Management System Applying Ontology-Based Cloud Discovery , 2010, 2010 10th IEEE/ACM International Conference on Cluster, Cloud and Grid Computing.

[11]  Eric K. Clemons,et al.  Making the Decision to Contract for Cloud Services: Managing the Risk of an Extreme Form of IT Outsourcing , 2011, 2011 44th Hawaii International Conference on System Sciences.

[12]  Fatemeh Zahedi,et al.  The Next Phase of IT Outsourcing - Utility Computing: Understanding Utility Computing Acceptance , 2004, AMCIS.

[13]  Leslie W. Young,et al.  European Conference on Information Systems ( ECIS ) Summer 10-6-2011 SAILING THE CLOUD : A CASE STUDY OF PERCEPTIONS AND CHANGING ROLES IN AN AUSTRALIAN UNIVERSITY , 2017 .

[14]  Xu Bo Review of Research on Service-Oriented Architecture , 2009 .

[15]  Teresa Tung Defining a Cloud Reference Model , 2011, 2011 11th IEEE/ACM International Symposium on Cluster, Cloud and Grid Computing.

[16]  Arne Katzmarzik,et al.  Product Differentiation for Software-as-a-Service Providers , 2011, Bus. Inf. Syst. Eng..

[17]  Haluk Demirkan,et al.  Coordination Strategies in an SaaS Supply Chain , 2010, J. Manag. Inf. Syst..

[18]  Dongwon Lee,et al.  Assessing A New IT Service Model, Cloud Computing , 2011, PACIS.

[19]  L. G. Pee,et al.  The Impact of Institutional Influences on Perceived Technological Characteristics and Real Options in Cloud Computing Adoption , 2010, ICIS.

[20]  Eruani Zainuddin,et al.  Configurability, Maturity, and Value Co-creation in SaaS: An Exploratory Case Study , 2011, ICIS.

[21]  Gary Anthes,et al.  Security in the cloud , 2010, Commun. ACM.

[22]  Thomas Hess,et al.  Software as a Service , 2008, Wirtschaftsinf..

[23]  Peter Fettke,et al.  State-of-the-Art des State-of-the-Art , 2006, Wirtschaftsinf..

[24]  Björn Niehaves,et al.  Reconstructing the giant: On the importance of rigour in documenting the literature search process , 2009, ECIS.

[25]  Ying Chen,et al.  Reinventing virtual appliances , 2009, IBM J. Res. Dev..

[26]  Arun Anandasivam,et al.  Cloud Services from a Consumer Perspective , 2010, AMCIS.

[27]  Werner Vogels,et al.  Eventually consistent , 2008, CACM.

[28]  Mladen A. Vouk,et al.  Cloud Computing – Issues, Research and Implementations , 2008, CIT 2008.

[29]  Frank Teuteberg,et al.  Risk and Compliance Management for Cloud Computing Services: Designing a Reference Model , 2011, AMCIS.

[30]  P. Mell,et al.  The NIST Definition of Cloud Computing , 2011 .

[31]  Matt Bishop,et al.  Storm Clouds Rising: Security Challenges for IaaS Cloud Computing , 2011, 2011 44th Hawaii International Conference on System Sciences.

[32]  Christine Legner,et al.  The (Lacking) Business Perspective on SOA - Critical Themes in SOA Research , 2009, Wirtschaftsinformatik.

[33]  Hasan Nuseibeh,et al.  AIS Electronic Library (AISeL) , 2022 .

[34]  Marijn Janssen,et al.  Challenges for adopting cloud-based software as a service (saas) in the public sector , 2011, ECIS.

[35]  H. Krcmar,et al.  Cloud Computing: Outsourcing 2.0 oder ein neues Geschäftsmodell zur Bereitstellung von IT-Ressourcen? , 2009 .

[36]  Wayne A. Jansen,et al.  Cloud Hooks: Security and Privacy Issues in Cloud Computing , 2011, 2011 44th Hawaii International Conference on System Sciences.

[37]  Jeffrey A. Ingalsbe,et al.  Threat Modeling the Cloud Computing, Mobile Device Toting, Consumerized Enterprise - an overview of considerations , 2011, AMCIS.

[38]  R. Torraco Writing Integrative Literature Reviews: Guidelines and Examples , 2005 .

[39]  Ian Welch,et al.  Trustworthy auctions for grid-style economies , 2006, Sixth IEEE International Symposium on Cluster Computing and the Grid (CCGRID'06).

[40]  Paul Benjamin Lowry,et al.  Global Journal Prestige and Supporting Disciplines: A Scientometric Study of Information Systems Journals , 2004, J. Assoc. Inf. Syst..

[41]  Richard T. Watson,et al.  Analyzing the Past to Prepare for the Future: Writing a Literature Review , 2002, MIS Q..

[42]  Oliver Günther,et al.  The Impact of Software as a Service on IS Authority - A Contingency Perspective , 2011, ICIS.

[43]  David Cearley,et al.  Hype Cycle for Cloud Computing , 2010 , 2010 .

[44]  Randy H. Katz,et al.  A view of cloud computing , 2010, CACM.

[45]  Dinkar Sitaram,et al.  Platform as a Service , 2012, CloudCom 2012.

[46]  Sewook Wee,et al.  Debunking Real-Time Pricing in Cloud Computing , 2011, 2011 11th IEEE/ACM International Symposium on Cluster, Cloud and Grid Computing.

[47]  Erich Schikuta,et al.  On the Origin of Services Using RIDDL for Description, Evolution and Composition of RESTful Services , 2010, 2010 10th IEEE/ACM International Conference on Cluster, Cloud and Grid Computing.

[48]  Helmut Krcmar,et al.  THE BUSINESS PERSPECTIVE OF CLOUD COMPUTING: ACTORS, ROLES, AND VALUE NETWORKS , 2010, ECIS 2010.

[49]  Ram Ramesh,et al.  Risk hedging in storage grid markets: Do options add value to forwards? , 2011, TMIS.

[50]  Aki Lassila Offering software as a service: Case study of system integrators , 2006, ECIS.

[51]  Gerd Breiter,et al.  Life cycle and characteristics of services in the world of cloud computing , 2009, IBM J. Res. Dev..

[52]  Hari Madduri,et al.  The utility metering service of the Universal Management Infrastructure , 2004, IBM Syst. J..

[53]  Thomas Hess,et al.  Drivers of SaaS-Adoption – An Empirical Study of Different Application Types , 2009, Bus. Inf. Syst. Eng..

[54]  Paul Hofmann,et al.  Cloud computing and electricity , 2010, Commun. ACM.

[55]  Alexander Benlian,et al.  A transaction cost theoretical analysis of software-as-a-service (SAAS)-based sourcing in SMBs and enterprises , 2009, ECIS.

[56]  Roger Clarke,et al.  User Requirements for Cloud Computing Architecture , 2010, 2010 10th IEEE/ACM International Conference on Cluster, Cloud and Grid Computing.

[57]  Brian Hayes,et al.  What Is Cloud Computing? , 2019, Cloud Technologies.

[58]  Mingdi Xin,et al.  Software-as-a-Service Model: Elaborating Client-Side Adoption Factors , 2008, ICIS.

[59]  Christof Weinhardt,et al.  International Conference on Information Systems ( ICIS ) 1-1-2010 CUSTOMER HETEROGENEITY AND TARIFF BIASES IN CLOUD COMPUTING , 2013 .

[60]  H. Krcmar,et al.  Cloud Computing – Outsourcing 2.0 or a new Business Model for IT Provisioning? , 2011 .

[61]  Helmut Krcmar,et al.  Towards a Generic Value Network for Cloud Computing , 2010, GECON.

[62]  Manoj A. Thomas,et al.  From the Client-Server Architecture to the Information Service Architecture , 2009, AMCIS.

[63]  Noboru Sonehara,et al.  Isolation in Cloud Computing and Privacy-Enhancing Technologies , 2011, Bus. Inf. Syst. Eng..

[64]  Alexander Benlian,et al.  Is traditional, open-source, or on-demand first choice? Developing an AHP-based framework for the comparison of different software models in office suites selection , 2011, Eur. J. Inf. Syst..

[65]  Jae-Nam Lee,et al.  Understanding The Impact Of IT Service Innovation On Firm Performance: The Case Of Cloud Computing , 2011, PACIS.

[66]  Jens Vykoukal,et al.  Services Grids in Industry – On-Demand Provisioning and Allocation of Grid-Based Business Services , 2009, Bus. Inf. Syst. Eng..

[67]  William H. Money,et al.  Service Migration in a Cloud Architecture , 2011, 2011 44th Hawaii International Conference on System Sciences.

[68]  Dustin Owens,et al.  Securing elasticity in the cloud , 2010, Commun. ACM.

[69]  Subhajyoti Bandyopadhyay,et al.  Cloud Computing - The Business Perspective , 2011, 2011 44th Hawaii International Conference on System Sciences.

[70]  Nikolay Borissov,et al.  Cloud Computing – A Classification, Business Models, and Research Directions , 2009, Bus. Inf. Syst. Eng..

[71]  Walter Brenner,et al.  Customizing IT Service Agreements as a Self Service by means of Productized Service Propositions , 2011, 2011 44th Hawaii International Conference on System Sciences.

[72]  Peter Buxmann,et al.  Pricing Strategies of Software Vendors , 2009, Bus. Inf. Syst. Eng..

[73]  Jeanne W. Ross,et al.  Preparing for utility computing: The role of IT architecture and relationship management , 2004, IBM Syst. J..

[74]  Florian Kerschbaum,et al.  Secure and Sustainable Benchmarking in Clouds , 2011, Bus. Inf. Syst. Eng..

[75]  Yair Levy,et al.  A Systems Approach to Conduct an Effective Literature Review in Support of Information Systems Research , 2006, Informing Sci. Int. J. an Emerg. Transdiscipl..