Assessing Online Textual Feedback to Support Student Intrinsic Motivation Using a Collaborative Text-based Dialogue System: A Qualitative Study

This paper assesses online textual feedback to support student intrinsic motivation using a collaborative text-based dialogue system. A research model is presented based on research into intrinsic motivation, and the specific construct of feedback provides a framework for the model. A qualitative research methodology is used to validate the model. Results from the study indicate that online textual feedback was strongly supported compared to feedback in a human non-technology supported face-to-face setting. From observation, subjects using the collaborative text-based dialogue system were eager to engage in online textual dialogue and therefore, participated more in the dialogues compared to the human face-to-face verbal dialogues.

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