A preliminary structure of software outsourcing vendors' readiness model

CONTEXT -- Offshore software development outsourcing is a contractual business of high quality software production at offshore destinations with significant cost-saving. Vendor's readiness plays an important role in the successful outcomes of outsourcing projects. OBJECTIVE -- The objective of this paper is to describe the preliminary structure of software outsourcing vendors' readiness model (SOVRM). METHOD -- In order to develop SOVRM, we have performed systematic literature review (SLR) to identify critical success factors (CSFs) and critical barriers (CBs). To validate SLR findings and to find practices for the identified CSFs and CBs a questionnaire survey was conducted in the outsourcing industry. Case study approach was used for the evaluation of SOVRM. RESULTS -- The SOVRM has been developed to assist software development outsourcing organisations in measuring and improving their outsourcing readiness prior to start outsourcing activities. CONCLUSIONS -- SOVRM is a useful tool for offshore software development outsourcing vendors in assessing their readiness for offshore outsourcing activities. Vendors should address each CSFs and CBs in order to achieve a certain SOVRM level.

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