The Role of Social Interactions in Building Internal Corporate Brands: Implications for Sustainability

[1]  Lyman W. Porter,et al.  Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover , 2013 .

[2]  Peter Doyle,et al.  Value-based marketing: marketing strategies for corporate growth and shareholder value , 2012 .

[3]  Adam Lindgreen,et al.  Exploring consumer conflict management in service encounters , 2010 .

[4]  M. Linnenluecke,et al.  Corporate sustainability and organizational culture , 2010 .

[5]  Rajan Varadarajan,et al.  Strategic marketing and marketing strategy: domain, definition, fundamental issues and foundational premises , 2010 .

[6]  Adam Lindgreen,et al.  What makes a good case study? A positivist review of qualitative case research published in Industrial Marketing Management, 1971–2006 , 2010 .

[7]  H. Borland Conceptualising global strategic sustainability and corporate transformational change , 2009 .

[8]  Torsten Tomczak,et al.  Brand-Specific Leadership: Turning Employees into Brand Champions , 2009 .

[9]  Adam Lindgreen,et al.  Designing and Implementing Corporate Social Responsibility: An Integrative Framework Grounded in Theory and Practice , 2009 .

[10]  Ans Kolk,et al.  From Chain Liability to Chain Responsibility , 2009 .

[11]  Son K. Lam,et al.  The Role of Leaders in Internal Marketing , 2009 .

[12]  Blake E. Ashforth,et al.  Identification in Organizations: An Examination of Four Fundamental Questions , 2008 .

[13]  K. Punjaisri,et al.  The role of internal branding in the delivery of employee brand promise , 2007 .

[14]  Ida E. Berger,et al.  Mainstreaming Corporate Social Responsibility: Developing Markets for Virtue , 2007 .

[15]  Chwen Sheu,et al.  Achieving supply chain environment management: an exploratory study , 2007, Int. J. Technol. Manag..

[16]  Sanjay Sharma,et al.  Organizations and the sustainability mosaic : crafting long-term ecological and societal solutions , 2007 .

[17]  蔡豐隆 評The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value by Frederick F. Reichheld , 2007 .

[18]  M. Riketta,et al.  Multiple Identities and Work Motivation: The Role of Perceived Compatibility between Nested Organizational Units , 2007 .

[19]  Oliver Christ,et al.  The Identity-Matching Principle: Corporate and Organizational Identification in a Franchising System , 2007 .

[20]  René Victor Valqui Vidal The Power of the Tale - Using Narratives for Organisational Success, J. Allan, G. Fairtlough, B. Heinzen. John Wiley, Chichester, UK (2002), ISBN: 0-470-84227-X , 2007, Eur. J. Oper. Res..

[21]  Dexter Dunphy,et al.  Synthesising governance themes from political and management theory , 2007 .

[22]  Susan Segal-Horn,et al.  Communicating Services Brands' Values Internally and Externally , 2006 .

[23]  Roderick J. Brodie,et al.  The service brand and the service-dominant logic: missing fundamental premise or the need for stronger theory? , 2006 .

[24]  Rolf van Dick,et al.  Social Identities and Commitments at Work: Toward an Integrative Model. , 2006 .

[25]  Peter A. Dacin,et al.  Identity, intended image, construed image, and gnreputation: An interdisciplinary framework and suggested terminology , 2006 .

[26]  T. Campbell A Human Rights Approach to Developing Voluntary Codes of Conduct for Multinational Corporations , 2006, Business Ethics Quarterly.

[27]  Amy C. Edmondson,et al.  When values backfire: Leadership, attribution, and disenchantment in a values-driven organization , 2006 .

[28]  Sang Joon Kim,et al.  A Mathematical Theory of Communication , 2006 .

[29]  J. Shepherd,et al.  Book and Resource Reviews , 2005 .

[30]  P. Argenti,et al.  How Corporate Communication Influences Strategy Implementation, Reputation and the Corporate Brand: An Exploratory Qualitative Study , 2005 .

[31]  P. L. Berger,et al.  Die gesellschaftliche Konstruktion der Wirklichkeit , 2005 .

[32]  David J. Stanley,et al.  Employee Cynicism and Resistance to Organizational Change , 2005 .

[33]  Terrence R. Bishop,et al.  Human resource management's role in internal branding: an opportunity for cross‐functional brand message synergy , 2005 .

[34]  Tony Royle,et al.  Realism or Idealism? Corporate Social Responsibility and the Employee Stakeholder in the Global Fast-Food Industry , 2005 .

[35]  R. Fisk,et al.  Managing corporate identity: An internal perspective , 2005 .

[36]  Christoph Burmann,et al.  Building brand commitment: A behavioural approach to internal brand management , 2005 .

[37]  Sybille Sachs,et al.  Changing managers’ values towards a broader stakeholder orientation , 2005 .

[38]  Fiona Davies,et al.  Using social exchange theory to predict the effects of hrm practice on employee outcomes , 2005 .

[39]  Jukka Lipponen,et al.  Predicting the different profiles of organizational identification: A case of shipyard subcontractors , 2005 .

[40]  Jean-Noël Kapferer,et al.  The New Strategic Brand Management: Creating and Sustaining Brand Equity Long Term , 2004 .

[41]  C. Hardy,et al.  Discourse and Institutions , 2004 .

[42]  Loizos Heracleous,et al.  Conceptualizing organizational discourse as situated symbolic action , 2004 .

[43]  Oliver Christ,et al.  The utility of a broader conceptualization of organizational identification: Which aspects really matter? , 2004 .

[44]  Greg W. Marshall,et al.  An organizational communication‐based model of individual customer orientation of nonmarketing members of a firm , 2004 .

[45]  Onne Janssen The barrier effect of conflict with superiors in the relationship between employee empowerment and organizational commitment , 2004 .

[46]  P. Mudie Internal customer: by design or by default , 2003 .

[47]  David F Ballantyne,et al.  A relationship‐mediated theory of internal marketing , 2003 .

[48]  S. A. Wasti,et al.  Organizational commitment, turnover intentions and the influence of cultural values. , 2003 .

[49]  Frances J. Milliken,et al.  An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why* , 2003 .

[50]  M. Urde Core value-based corporate brand building , 2003 .

[51]  Nicholas Ind Inside out: How employees build value , 2003 .

[52]  John M. T. Balmer,et al.  Corporate brands: what are they? What of them? , 2003 .

[53]  Tanuja Agarwala Innovative human resource practices and organizational commitment: an empirical investigation , 2003 .

[54]  Chantal Wouters,et al.  An exploratory study , 2003 .

[55]  Scott M. Davis,et al.  Building the Brand-Driven Business: Operationalize Your Brand to Drive Profitable Growth , 2002 .

[56]  S. Chreim Influencing Organizational Identification During Major Change: A Communication- Based Perspective , 2002 .

[57]  John P. Meyer,et al.  AFFECTIVE, CONTINUANCE, AND NORMATIVE COMMITMENT TO THE ORGANIZATION: A META-ANALYSIS OF ANTECEDENTS, CORRELATES, AND CONSEQUENCES , 2002 .

[58]  Patrick M. Lencioni,et al.  Make your values mean something. , 2002, Harvard business review.

[59]  Ronald S. Tibben-Lembke Life after death: reverse logistics and the product life cycle , 2002 .

[60]  Craig R. Carter,et al.  LOGISTICS SOCIAL RESPONSIBILITY: AN INTEGRATIVE FRAMEWORK , 2002 .

[61]  Christine Vallaster,et al.  Participatory group observation – a tool to analyze strategic decision making , 2002 .

[62]  Colin Mitchell Selling the brand inside. , 2002, Harvard business review.

[63]  Rolf van Dick,et al.  Identification in Organizational Contexts: Linking Theory and Research from Social and Organizational Psychology , 2001 .

[64]  Susan Segal‐Horn,et al.  Building on Services' Characteristics to Develop Successful Services Brands , 2001 .

[65]  Loizos Heracleous,et al.  Organizational Change as Discourse: Communicative Actions and Deep Structures in the Context of Information Technology Implementation , 2001 .

[66]  Tim Ambler,et al.  Value-based marketing: Marketing strategies for corporate growth and shareholder value , 2001 .

[67]  Kenneth John Peattie,et al.  Towards Sustainability: The Third Age of Green Marketing , 2001 .

[68]  L. Chernatony,et al.  Corporate marketing and service brands ‐ Moving beyond the fast‐moving consumer goods model , 2001 .

[69]  M Schultz,et al.  Are the strategic stars aligned for your corporate brand? , 2001, Harvard business review.

[70]  C. E. SHANNON,et al.  A mathematical theory of communication , 1948, MOCO.

[71]  L. De Chernatony,et al.  From brand vision to brand evaluation : strategically building and sustaining brands , 2001 .

[72]  M. Pratt The Good, the Bad, and the Ambivalent: Managing Identification among Amway Distributors , 2000 .

[73]  M. Alvesson,et al.  Varieties of Discourse: On the Study of Organizations through Discourse Analysis , 2000 .

[74]  J. Bendell,et al.  The art of collaboration: Lessons from emerging environmental business–NGO partnerships in Asia , 2000 .

[75]  Daan van Knippenberg,et al.  Work Motivation and Performance: A Social Identity Perspective , 2000 .

[76]  Grant Michelson,et al.  Rumour and gossip in organisations: a conceptual study , 2000 .

[77]  Saadia Asif,et al.  Modelling internal communications in the financial services sector , 2000 .

[78]  L. Berry Cultivating service brand equity , 2000 .

[79]  G. Day Managing market relationships , 2000 .

[80]  Dexter C. Dunphy,et al.  SUSTAINABILITY The Corporate Challenge of the 21st Century , 2000 .

[81]  L. Chernatony,et al.  The Buy-in Benchmark: How Staff Understanding and Commitment Impact Brand and Business Performance , 1999 .

[82]  P. Patterson,et al.  The impact of communication effectiveness and service quality on relationship commitment in consumer, professional services , 1999 .

[83]  John M. T. Balmer,et al.  The Acid Test of Corporate Identity Management , 1999 .

[84]  M. Urde Brand Orientation: A Mindset for Building Brands into Strategic Resources , 1999 .

[85]  L. Chernatony Brand Management Through Narrowing the Gap Between Brand Identity and Brand Reputation , 1999 .

[86]  Eunmi Chang,et al.  Career Commitment as a Complex Moderator of Organizational Commitment and Turnover Intention , 1999 .

[87]  P. Kotler Marketing Management: The Millennium Edition , 1999 .

[88]  Richard T. Mowday,et al.  Reflections on the study and relevance of organizational commitment , 1998 .

[89]  K. Wright,et al.  The Role of Communication in Achieving Shared Vision Under New Organizational Leadership , 1998 .

[90]  W. Kilbourne,et al.  Green Marketing: A Theoretical Perspective , 1998 .

[91]  T. Duncan,et al.  A Communication-Based Marketing Model for Managing Relationships , 1998 .

[92]  Paul J. Kobulnicky,et al.  Commitment in the workplace: Theory, research and application , 1998 .

[93]  C. Carter,et al.  REVERSE LOGISTICS: A REVIEW OF THE LITERATURE AND FRAMEWORK FOR FUTURE INVESTIGATION , 1998 .

[94]  Anshuman Prasad,et al.  Everyday struggles at the workplace: The nature and implications of routine resistance in contemporary organizations. , 1998 .

[95]  Anselm L. Strauss,et al.  Basics of qualitative research : techniques and procedures for developing grounded theory , 1998 .

[96]  L. Porter,et al.  Alternative Approaches to the Employee-Organization Relationship: Does Investment in Employees Pay Off? , 1997 .

[97]  M. Uncles,et al.  Rethinking brand management: the role of “brand chartering” , 1997 .

[98]  R. Best,et al.  Market-Based Management , 1996 .

[99]  Frederick F. Reichheld,et al.  The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Эффект лояльности: скрытая движущая сила роста, прибыли и постоянной ценности) , 1996 .

[100]  T. Larkin,et al.  Reaching and changing frontline employees , 1996 .

[101]  Michael H. Morris,et al.  When Marketing and Strategy Become One , 1995 .

[102]  John M. T. Balmer,et al.  Corporate Branding and Connoisseurship , 1995 .

[103]  Van Riel,et al.  Principles of Corporate Communication , 1995 .

[104]  D. Leonard-Barton,et al.  Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation , 1995 .

[105]  Susan Spiggle Analysis and Interpretation of Qualitative Data in Consumer Research , 1994 .

[106]  M. Alvesson Talking in Organizations: Managing Identity and Impressions in an Advertising Agency , 1994 .

[107]  Matthew B. Miles,et al.  Qualitative Data Analysis: An Expanded Sourcebook , 1994 .

[108]  T. S. Bateman,et al.  Roger, Me, and My Attitude: Film Propaganda and Cynicism Toward Corporate Leadership , 1992 .

[109]  John M. T. Balmer,et al.  Building Societies: Change, Strategy and Corporate Identity , 1991 .

[110]  K. Eisenhardt Better Stories and Better Constructs: The Case for Rigor and Comparative Logic , 1991 .

[111]  John P. Meyer,et al.  A three-component conceptualization of organizational commitment , 1991 .

[112]  Blake E. Ashforth,et al.  Defensive Behavior in Organizations: A Preliminary Model , 1990 .

[113]  John P. Meyer,et al.  The measurement and antecedents of affective, continuance and normative commitment to the organization , 1990 .

[114]  K. Eisenhardt Building theories from case study research , 1989, STUDI ORGANIZZATIVI.

[115]  Fred A. Mael,et al.  Social identity theory and the organization , 1989 .

[116]  R. Abratt,et al.  A new approach to the corporate image management process , 1989 .

[117]  Richard Whittington,et al.  Exploring Corporate Strategy , 1988 .

[118]  G. Brundtland,et al.  Our common future , 1987 .

[119]  Anselm L. Strauss,et al.  Qualitative Analysis For Social Scientists , 1987 .

[120]  J. Last Our common future. , 1987, Canadian journal of public health = Revue canadienne de sante publique.

[121]  Jennifer A. Chatman,et al.  Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. , 1986 .

[122]  G. H. Brundtland World Commission on environment and development , 1985 .

[123]  Lyman W. Porter,et al.  Employee-Organization Linakges: The Psychology of Commitment, Absenteeism and Turnover , 1985 .

[124]  E. Guba,et al.  Naturalistic inquiry: Beverly Hills, CA: Sage Publications, 1985, 416 pp., $25.00 (Cloth) , 1985 .

[125]  Edgar H. Schein,et al.  Coming to a new awareness of organizational culture , 1984 .

[126]  George Cheney The rhetoric of identification and the study of organizational communication , 1983 .

[127]  A. Giddens Central Problems in Social Theory: Action, Structure and Contradiction in Social Analysis , 1979 .

[128]  H. Tajfel Differentiation between social groups: Studies in the social psychology of intergroup relations. , 1978 .

[129]  O. Taylor Some sociolingustic concepts of black language , 1971 .

[130]  Delbert Miller,et al.  Handbook of research design and social measurement , 1993 .